Field Engineer

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewAs a team member, you will provide exceptional support and services to the System and customers in India during the Warranty and Maintenance Agreements signed. You can work with a talented and passionate group of professionals dedicated to making a difference in your job.
Job Description

As a support specialist, you will be responsible for providing outstanding customer service to System Customers in India. This will include troubleshooting technical issues, resolving problems, and ensuring our customers' satisfaction with their experience. You will also be responsible for maintaining accurate records of customer interactions and providing regular reports to management. This challenging role requires excellent problem-solving skills, attention to detail, and a strong customer service orientation.

Basic Requirements

To be successful in this role, you should have a Bachelor's degree in Computer Science, Engineering, or a related field, along with at least two years of relevant experience in field support or customer service. You should have a strong understanding of computer systems and networks and experience troubleshooting software and hardware issues. Additionally, you should have excellent written and verbal communication skills and be comfortable working in a fast-paced, team-oriented environment.

Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced

Referral Payment PlanYes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].