Engineering Manager - Consumer & Pay

Meet Upside:

We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We've helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.

About the role:

As engineering leaders at Upside, we strive to gather the right information from those around us and take the right calculated risks. In doing so, we hope to help teams quickly make key decisions that will ship high quality software with the most delightful experience possible to our users.

We’re looking for a leader that can chase down the “why” and ensure their teams and those around them understand this well enough to make their own decisions. We want to bring another leader into our group who both leans into ways to improve the system and drives value for the business through the system. As a startup, we encounter change often, and always talk about it openly to help ideas form and strengthen. 

Here are some ways we have seen leaders drive impact at Upside:

• Help cultivate a collaborative and safe environment.  You can set the stage by naming problems, which will invite conversations that will then drive solutions. This often motivates the team to do their best work.
• Understand and innovate on the ways we can improve our system. You are able to hone in on gaps in quality, security, performance, and speed of execution and influence teams to raise those bars.
• Operate with a first-team mindset. You don’t point to anyone else when a challenge arises that needs someone to step up. You realize when an important area is falling short and lean in to help.
• Build stronger teams. You identify what people a team needs to be successful and then find creative ways to source and assess the right talent to help the team operate more effectively. You find passion in understanding a team member’s strengths and growth areas and building out their full potential.
• Set clear expectations. You can pave the right path so the amazing individuals at Upside are able to lean into these expectations with their own autonomy, voice, and creativity. We surround ourselves with owners and want to let them do what they do best. Our leaders aim to help unlock and focus this potential in the best way possible to help our teams thrive.

Why You Should Apply:

Engineering leadership comes in many different shapes and sizes. I thought it would be helpful to highlight what I’m looking for in a leader on my team. This role is a good fit for you if:

• You aren’t afraid to challenge the status quo when it makes the team and business better. You learn from those around you while utilizing data to advocate for informed change.
• You are energized by the opportunity to lead both full-time and contract staff. You adapt your leadership style to different team dynamics. You foster collaboration, motivation, and alignment across diverse skillsets.
• You thrive in articulating a clear vision that drives decisions downward. You ensure that a strategic north star is well understood, and empower teams to make informed choices that align with the broader goals of the business.
• You identify gaps in understanding and chase down clarity. You proactively seek out ambiguities, facilitate discussions, and ensure that all stakeholders have the information they need to move forward with confidence.
• You believe that pulling quality upstream starts with engineering. You champion best practices, encourage early testing and validation, and work closely with engineers to build a culture of quality from the ground up.

Engineering Culture:

We want our engineering leaders to have the time to coach and enable growth for their engineers as well as the space to make thoughtful and impactful technical decisions. We ask our managers to focus on a team of around 8 direct reports, while our more senior managers may operate across two teams. The staffing for these reports is always split - we see incredible value from a mix of full-time and contract staff. 

Technology Stack:

We don’t require it for our leaders, but love those that have experience in or are interested in learning:

Python, Java, Kotlin Multi-Platform, Compose Multi-Platform, AWS (including API Gateway, Lambda, DynamoDB, Cloudwatch, EventBridge), Github Actions, and Snowflake.

Location:

This hybrid role is required to work at our Austin, Burlington (VT), Chicago, DC, or NYC office for two days/week.

Compensation:

The US base salary range for this full-time position is $180K-$220K + equity + benefits. The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range during the hiring process.

Benefits:

• Medical, dental, and vision coverage starting on Day 1
• Equity (ISOs)
• 401(k) program
• Family planning programs + paid parental leave
• Physical fitness and wellness memberships
• Emotional and mental health support programs
• Unlimited PTO + 10 federal holidays + our annual, week-long Winter Break
• Flexible work environment + support for your home office setup
• Lunch reimbursement for in-office employees
• Employee Resource Groups
• Learning and Development opportunities
• Transparent culture
• Amazing mission!

Why Join Upside?

Our mission, values, and dedication to inclusivity guide our team of more than 300 people worldwide, and the quality of our culture is reflected in the impact we've had on the people and businesses we work with. But don't just take our word for it! In 2023, Upside was included as a Top Workplace in the USA, received six Best Places to Work awards from Built In, was named a Top Workplace for Perks & Culture by The Muse, and was listed second year in a row on the Deloitte Fast 500.

At Upside, we believe that diversity drives innovation. Our differences are what make us stronger. We're passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!

Notice To Recruiters And Placement Agencies:

This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

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