Dispatcher

Posted 19 Hours Ago
Be an Early Applicant
Richmond, VA
Entry level
Other
The Role
As a Dispatcher, you will organize daily dispatch of equipment, schedule drivers, handle customer orders, and manage emergency field repairs, ensuring timely customer service and operational efficiency.
Summary Generated by Built In

Great company. Great people. Great opportunities.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch in a safe and timely manner. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.

What you'll do:

  • Schedule drivers and organize dispatch of all equipment for the branch

  • Assist in taking customer telephone orders for deliveries, pickups and service

  • Arrange for all emergency field repairs

  • Answer customer calls and review driver schedules in order to fulfill customer requests

  • Assist Inside sales team as needed

  • Other duties as assigned

Requirements:

  • High School diploma or equivalent

  • Valid driver's license with acceptable driving record

  • Technical knowledge of DOT/Federal Motor Carrier rules and regulations

  • Diligent attention to safety

  • Strong ability to multitask in a fast-paced environment

  • Superior customer service, teamwork and verbal/written communication skills

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

  • Paid Parental Leave

  • United Compassion Fund

  • Employee Discount Program

  • Career Development & Promotional Opportunities

  • Additional Vacation Buy Up Program (US Only)

  • Early Wage Access through Payactiv (US Hourly Only)

  • Paid Sick Leave

  • An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [email protected] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

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The Company
HQ: Stamford, CT
11,116 Employees
On-site Workplace
Year Founded: 1997

What We Do

As North America’s largest equipment rental company, with 880+ stores in the United States and Canada, we serve construction and industrial companies, utilities, municipalities, homeowners, and communities, with the goal of fulfilling customer needs and surpassing expectations.

We go beyond equipment. We are the world’s largest fleet of problem solvers, with best-in-class specialty solutions, safety training and 24/7 support to empower your success.

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