Summary.
Job Description
Digital Product Analyst
Location: Leeds, Thorpe Park, Hybrid working.
12 month FTC
We’re on a mission to make credit work better for all.
We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways.
According to The Sunday Times, we’re one of the best places to work in the UK. Why? Because of the people who work here. Warm, welcoming, and super-talented. It’s our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge.
Join us, and from day one you’ll have a voice in one of the most dynamic companies in the UK finance sector. Our new entrants tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you’ll be making a difference to the lives of millions of people going through tough times.
But enough about us. Let's talk about your new role with Lowell.
As Digital Product Analyst, you will be supporting our Digital Experience Manager with continuous improvement for all customer facing digital products across our UK brands. Primary responsibilities involve crafting user stories and supporting documentation, collaborating with technical counterparts to define features and exploring potential solutions.
Accountabilities and Responsibilities:
- Day to day member of squad and attends and takes an active part in agile ceremonies including sprint planning, daily stand ups, ticket refinement, reviews and retros
- Primary responsibilities involves crafting user stories and supporting documentation
- Collaborates with technical counterparts in defining features and exploring potential solutions
- Responsible for working with technical team to identify technical constraints and opportunities associated with the task at hand
- Will prepare user stories for refinement with the development team, gathering essential artifacts, including visual designs
- Responsible for following the governance framework, they oversee the approval of such documents by key stakeholders, a process that may involve collaboration with the business product owner, compliance and UX
- Takes part in refinement sessions and leads on refinement of tickets for digital feature changes working with the development and testing teams to establish story point estimates for each item in a sprint
What we need from you:
- Experience working in digital on web and app projects
- A team player, working collaboratively with stakeholders to understand and capture business requirements.
- Experience of agile delivery methodology working in scrum teams.
- Experience of working in a design led product development process working with development and design teams to drive the implementation of digital experiences.
- Ability to prioritise features and user stories to ensure roadmap remains on track.
- An understanding of digital trends ability to investigate and identify trends.
- Skilled in time-management and planning skills.
A mission that gives back:
You’ll also have lots of opportunities to make an impact on your personal development. At Lowell we have a big focus on helping our colleagues develop their careers and grow with us, together.
So, whatever your culture, gender identity, religion, ethnicity, age, neurodiversity, or disability status, if you’re ready to help us make credit work better for all, we think you’ll fit right in. Our people are our strength, so we build strong teams thriving with diverse voices, and offer benefits that can keep our people strong.
That means…
- A competitive salary.
- A discretionary annual bonus for a job well done.
- Flexible working options available
- 3% flexible benefits; pick additional benefits or take as cash each month. Whether this is extra holiday or dental cover there will be something for you.
- We are committed to a hybrid working environment, where we will ask you to work in our Leeds office, which will be based in Thorpe Park.
- Free parking when you are in the office and when working from home, you’ll be fully equipped with everything you’ll need to be successful.
- 28 days holiday plus public holidays with the option to purchase up to an additional 5 days.
- Life assurance.
- A fantastic culture with more little perks along the way including, self-development opportunities, recognition awards and on-site facilities to support the varying needs of our colleagues.
- Wellbeing support and a programme of webinars and classes geared towards mindfulness.
Ready to share in that mission?
Our people are our greatest asset. That means part of our mission is building a workplace where you can grow with us, and help us go on to make a difference, together.
Together, we go further - and it starts with you. So, if you’re interested in adding your voice to our fantastic team of people, take the first step and apply today…
What We Do
Lowell is one of Europe's leading and most respected credit management companies, we offer combined expertise in debt purchasing, third party collections, business process outsourcing, credit management and value added services.
We pioneered responsible collections, the ethical approach to maximising performance in the interests of clients, consumers and society as a whole. Lowell best practice is enshrined in The Lowell Way and we have expanded our reach and impact of The Lowell Way through careful and timely growth. This is our mission, to make credit work better for businesses, for consumers and our communities, across Europe. The Lowell Way drives growth and value, for us and all our stakeholders.
For more information on Lowell, please visit our website: www.lowell.com
If your interested in our fantastic career opportunities please visit https://careers.lowell.com/
