Digital Account Manager

This role is responsible for unlocking our clients’ business opportunities, delivering outstanding client service as well as innovative and ambitious solutions and offerings. 

Responsibilities 

• Leverage the agency's capabilities and expertise (strategy, services & data/insights) to bring innovative and creative solutions to our clients 

• Build strong relationships and be viewed as a trusted advisor with senior client and industry stakeholders 

• Deepen relationship to ensure retention and growth 

• Manage the performance specialists’ team to ensure the team builds strong relationships with their counterparts to deliver outstanding client service 

• Immerse self and team in clients' business: understanding their challenges, objectives, external economic environment, industry; also knowing their business model, how it is performing and what success looks like 

• Create the environment for and champions great work across all teams 

• Exhibit leadership across teams and agency 

Qualifications 

• Ability to think strategically and identify and resolve problems in a client-centric environment 

• Ability to nurture and retain client and employee relationships 

• Strong managerial experience, including experience developing and mentoring a team 

• Strong negotiation and problem-solving skills 

• Outstanding communication and interpersonal skills 

• Experience working with financial data and budgets 

• Ability to analyze complex issues and to develop relevant and realistic plans, programs and recommendations to solve client challenges 

• Strong technical understanding of digital performance marketing i.e. Bought, Owned and Earned products and services such as Search Engine Marketing (SEM), Search Engine Optimization (SEO), Social Media Management and Display Marketing 

• High levels of integrity, autonomy, and self-motivation 

Diversity and Inclusion

At dentsu we believe in the power of diversity. We welcome all applications regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
 

About dentsu:

Dentsu Group is a global marketing communications company headquartered in Tokyo, Japan. It is one of the largest advertising and media firms in the world. We offer multiple services in advertising, marketing, communication, and digital media, catering to clients across multiple industries. 

We help clients to grow their best customers and achieve meaningful progress for their businesses with the best services and solutions in media, CXM, and creative. For more information please see: www.dentsu.com.
 

Working with us:

Joining dentsu, you’ll join a team of 72,000 people. It’s an opportunity to produce career-defining work. Along the way, you’ll team up with inspiring colleagues and encounter a richness of clients, cultures, and experiences.  We offer exciting challenges, a great working environment, memorable experiences, and opportunities to shape your future.
 

Contact:

We look forward to receiving your application for any questions, please contact the TA in charge of this role: Thomas Holley, Talent Acquisition Partner, EMEA, NE or Martynas Merkys Baltics People Service Advisor. #LI-IPROSPECT #LI-Onsite #LI-TH2