You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose:
Opportunity to join Centene’s enterprise Member and Provider Services (MPS) / contact center team. We endeavor to craft a better human experience by transforming from a company perspective to a customer perspective—focusing the contact center on outcomes, objectivity, statistical significance and the evaluation of competencies that drive resolution and customer satisfaction. Through collaboration with business operations and other data and analytics teams, this Decision Scientist will support programmatic efforts to drive operational efficiency and improve customer experience. This Decision Scientist will be responsible for advanced and predictive data analytics using big data and data science technology for healthcare innovation and outcomes. Perform analysis using data science techniques on structured and unstructured data sets, and develop algorithms for targeted business needs.
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Design and develop data models to predict member outcomes or future impact of key member decisions.
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Design and construct analysis tools that extract, and analyze data and store analytical results in an appropriate format for business needs.
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Conduct exploratory data analysis from complex data sources and build key data sets to support Centene’s mission.
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Evaluate and design experiments to monitor key metrics and identify improvement opportunities.
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Develop mathematical and statistical models to distinguish relevant content or events and recognize patterns.
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Participate in presentations and communicate results of research analysis and findings.
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Participate in the design of automated, operational analytics processes to achieve scale and durability of analysis processes.
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Validate and measure the outcomes of health management programs using SAS, R and other tools, to include provider data, claims data, membership data and call/interaction data.
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Manage multiple projects as assigned and assist with training Data Analysts.
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Responsible for development efforts with technical team liaisons, including gathering business requirements, documentation, testing, delivery and user adoption, and communicate expectations to the business operations leaders.
Knowledge/Experience:
Master’s degree in Statistics, Mathematics, Computer Science, Informatics, Econometrics, Engineering, Experimental Science with 5+ years of experience or Bachelor’s degree and 7+ years of quantitative analysis experience in data science capabilities including data mining, predictive modeling, machine learning, statistical modeling, large scale data acquisition, transformation, and structured and unstructured data analysis.
Experience with database technologies, including Oracle, SAP, DB2, Teradata, MS SQL Server, SAP HANA, MySQL, Snowflake.
Pay Range: $105,600.00 - $195,400.00 per year
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Top Skills
What We Do
Centene provides healthcare solutions to individuals across the United States with more than 23 million members nationwide.
