Customer Service and Sales Representative

Posted 20 Hours Ago
Be an Early Applicant
Fresno, CA
Junior
AdTech • Marketing Tech
The Role
As a Customer Service and Sales Representative, you'll engage with customers to manage inquiries, foster relationships, educate them on products, and drive sales. You'll provide tailored solutions and participate in training sessions, all to enhance customer satisfaction and contribute to company growth.
Summary Generated by Built In

We are looking for an enthusiastic and driven Customer Service and Sales Representative to join our team. In this role, you’ll be an integral part of our operations, working directly with customers to manage inquiries, foster strong relationships, and drive sales. You will be responsible for providing tailored solutions to customer needs, ensuring an exceptional experience that not only enhances customer satisfaction but also contributes to our clients’ success.

Our unique approach focuses on turning customer inquiries into profitable accounts, helping our clients’ brands gain increased visibility and market share. This role is perfect for someone who thrives in a fast-paced environment and is eager to build their career while contributing to the company’s overall growth.

Key Responsibilities:

  • Directly engage with customers to educate them on product offerings and explain the benefits of services.
  • Become an expert on the products and services you represent to provide clear, reliable customer service.
  • Handle customer inquiries with precision, addressing any objections and working to resolve concerns.
  • Participate in ongoing in-house training sessions, developing your skills and knowledge alongside other team members.
  • Take on new challenges and assist with additional professional tasks as needed, supporting company growth.

What We’re Looking For:

  • A high school diploma or equivalent is required.
  • 1-2 years of experience in customer service, sales, retail, or a related field is preferred but not required.
  • Strong communication skills with the ability to negotiate and resolve issues effectively.
  • Excellent time management skills and the ability to adapt in a fast-paced environment.
  • A strong commitment to continuous learning and self-improvement.
  • A positive, friendly, and approachable attitude when interacting with customers and team members.

What You Can Expect:

  • Hands-on training and development to help you succeed in the role.
  • A collaborative, team-oriented environment focused on growth.
  • Opportunities for long-term career advancement as we continue to expand.
  • A chance to make a real impact and contribute to the success of the company.

If you're motivated, eager to learn, and ready to start a fulfilling career, apply today! We’re looking for individuals who are committed to growing with us and helping us drive results.

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The Company
HQ: Fresno, CA
14 Employees
On-site Workplace
Year Founded: 2018

What We Do

Aces Global is where leading telecommunications firms turn to connect with more people in underserved communities. We’re masters at crafting research-backed campaigns that position our partners for faster market expansion and clearer customer acquisition gains.
There’s no substitute for face-to-face conversations, which is why Aces Global has perfected an in-person marketing model which is personalized to meet each individual’s needs. Our team is highly trained and motivated to drive customer acquisition rates and build lasting loyalty. Through ongoing learning, we stay up to date on the latest trends and techniques, so you know your business will surge ahead by working with us.

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