Customer Sales Engineer - North America

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan, or ordering takeout – MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500 run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments, and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

Reporting directly to the Global Head of Sales Engineering, our candidate will serve a critical role in closing the sales cycle and future growth in the Americas.   This is both a quota-attaining role (capitalizing on net-new business opportunities and leads) and a leadership role to build the pre-sales team while educating across sales, marketing, and management.  Additionally, leading and managing the professional services team.

Our ideal candidate will have consultative solutions for clients' business challenges in their organization. He or she needs to possess domain knowledge and maintain flexibility to oversee technical resources to contribute in the successful execution of multiple sales cycles.

There will also be a heads-down need to organize, create, and lighthouse content individually: presentations, web conferences, white-papers, workflows, and RFP/RFI's. If you have the technical sophistication, proven mastery of closing sales, and an appetite for a dynamic role in a startup environment, we'd like you to earn and own this leadership position.

Responsibilities

• Demonstrated ability of pre-sales engineering leadership experience focused on organizational growth, development of the existing team, and an ability to hire and retain high-performing engineers.
• A proven track record of working directly with customers or partners and partnering with sales leadership to bring deals to fruition. This is a role for someone with a bias for action, ready to roll up their sleeves.
• Track record of systemizing, creating best practices to pass down to teams and across new geographies vs. ad-hoc phone-answering or fire-drills.
• Experience driving the sales team to attain quota and yearly revenue expectations.
• High level of sales acumen that matches an equally high level of enterprise technology with preferences given to candidates with database and/or cloud background.
• Must be able to partner closely and in sync with VP of sales to prioritize resources that put us in the best position to make our targets.
• Ability to hire, mentor, and develop Sales/Systems Engineers will be key in a growing environment.
• GTM: Reaching, assessing client pain-points and needs, and following through with the
  best solutions.
• Managed stakeholders from CIOs/CTOs/CXOs to developers, understanding limitations
  but trying not to take a "no, we can't do this" anyway.
• Experience across channel sales from ISVs to vendors and consultancies.
• Experience working 100% remotely.

Qualifications

• 4 to 5 years of Sales Engineer experience
• B.A. / B.Sc. or equivalent work experience.
• Strong Database or Database Architecture Skills
• Ability to manage complex customer POC engagements
• Assist our customer success and field teams in customer orientation effort
• The ability and willingness to travel as needed along with working off-hours when required.
• The ideal candidate will have excellent communication along with a high level of organization skills.
• Very strong troubleshooting and problem solving skills.
• A working understanding of database technologies.
• Fundamental knowledge of programming languages, web stack technologies, etc.

Bonus Experience and Skills

• Experience with pre-sales in an open-source software environment
• Experience with pre-sales in a SaaS or managed services environment
• Cloud engineering / public cloud experience
• History of public speaking and writing (blogs and articles)

LocationHybrid - Austin, TX

Compensation:

The annual anticipated U.S. base salary range for this full-time position is $110,000 - $140,000 plus commissions.

Actual salaries may vary and fall outside of this range depending on factors such as a candidate’s qualifications, geographic location, skills, experience, and competencies.

In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than the job description as posted. Salary is one component of MariaDB’s total rewards package, which (subject to eligibility requirements) may include equity ownership, health insurance, life, and disability insurance, funds toward professional development resources, Flexible Paid Time Off (FPTO), paid holidays, and parental leave, just to name a few!

What's in it for you?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. 

How to Apply

If you are interested in this position, please submit your application along with your resume/CV via our ATS Greenhouse.

• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for any unsolicited resumes.
• MariaDB is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.