Customer Quality Engineer

Posted 9 Days Ago
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Błonie, Warszawski Zachodni, Mazowieckie
Junior
Automotive • Other
The Role
The Customer Quality Engineer will closely cooperate with clients, handle customer complaints, conduct quality analysis, supervise quality-related costs, and ensure quality in the production process. Responsibilities also include creating control plans, handling audits, and engaging in corrective actions as necessary.
Summary Generated by Built In

Customer Quality Engineer

Błonie, PowerDrive Systems Division

Your responsibilities

  • Close cooperation with the clients and representing the company in front of the client (audits, visits, teleconferences, technical support)
  • Handling of customer complaints (8D)
  • Keeping databases and preparing statistics on the complaint process
  • Conducting key defect analyzes and reporting the results
  • Solving current quality and operational problems
  • Supervision of quality costs
  • Solving quality problems in the production process and in the finished product
  • Assessment and supervision of the approving process of production parts for PPAP/PPA production
  • Creation and modification of control plans
  • Development and supervision of quality documentation in the process
  • Participation in internal and external audits, including customer audits on ongoing projects
  • Conducting corrective and preventive actions after internal audits, customer audits and complaints

Our requirements

  • At least 2 years of experience in the field of quality management in a production plant (experience in the automotive or electronics industry is welcome)
  • Very good command of English
  • Knowledge of the quality requirements of the automotive industry and OEM customers
  • Practical knowledge of tools: Control Plan, Flow Diagram, FMEA, MSA, PPAP, 8D, 5Why
  • Very good knowledge of MS-Office (Word, Excel, PowerPoint, Outlook)
  • Excellent work organization and problem solving skills
  • The ability to conduct audits (is welcome)

What we offer

  • Possibility to develop and participation in trainings
  • Competitive salary adequate to skills and experience
  • Free transport from Warsaw (Rondo Daszyńskiego, Ciepłownia Wola)
  • Private Medicover medical care for the employee and employee’s family
  • Co-financing for the sport card Multisport
  • Co-financing for holidays, Christmas gifts for employees' children
  • Possibility to finance further education (Master's, postgraduate)
  • Possibility to join to the PZU insurance
  • Very good working conditions in a brand-new office

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Internal Use Only: Salary

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Top Skills

Ms-Office
Quality Management
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The Company
HQ: Auburn Hills, MI
16,288 Employees
On-site Workplace
Year Founded: 1928

What We Do

As a global product leader for over 130 years, we deliver innovative and sustainable mobility solutions for the vehicle market. Guided by our commitment to inclusion, integrity, excellence, responsibility and collaboration—and our pledge to reach carbon neutrality by 2035—we’re leading the automotive industry to a future that is cleaner, healthier and safer for all.

Start your future with BorgWarner now! We are looking for dedicated, talented people to fill our manufacturing and technical facilities all over the world.

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