Customer Experience Representative

Posted 20 Hours Ago
Be an Early Applicant
Merced, CA
Entry level
AdTech • Marketing Tech
The Role
The Customer Experience Representative is responsible for building connections with customers, delivering brand experiences, and maintaining a loyal customer base. The role involves customer acquisition and retention, staying informed about products, and participating in a supportive team environment with opportunities for personal and professional growth.
Summary Generated by Built In

Are you looking to jumpstart your career? This Customer Experience Representative position could be the perfect opportunity for you. Whether you’re just entering the workforce or seeking a fresh start in a new industry, this role offers a fantastic chance to develop your skillsets. We provide comprehensive hands-on training to ensure you're fully equipped for success.

Customer Experience Representative Responsibilities:

  • Build personalized connections with customers and deliver impactful brand experiences.
  • Develop and maintain a loyal customer base through tailored solutions.
  • Focus on driving customer acquisition and retention within assigned territories and projects.
  • Stay up to date with product knowledge to better assist customers.

What We Offer:

  • A supportive and competitive team-oriented environment.
  • Opportunities for networking and learning at national and international retreats.
  • Public speaking experience in both small and large group settings.
  • Hands-on training in sales and customer service.
  • No micromanagement; autonomy in your role.
  • Development of valuable sales and marketing skills.
  • Training on leadership and personal growth.

What We’re Looking For in a Customer Experience Representative:

  • Ability to work full-time.
  • A positive, outgoing personality with excellent people skills.
  • A 2-year degree or equivalent customer service and sales experience.
  • A professional demeanor with a sharp focus on performance.
  • Previous customer service or sales experience is preferred, but not required.
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The Company
HQ: Fresno, CA
14 Employees
On-site Workplace
Year Founded: 2018

What We Do

Aces Global is where leading telecommunications firms turn to connect with more people in underserved communities. We’re masters at crafting research-backed campaigns that position our partners for faster market expansion and clearer customer acquisition gains.
There’s no substitute for face-to-face conversations, which is why Aces Global has perfected an in-person marketing model which is personalized to meet each individual’s needs. Our team is highly trained and motivated to drive customer acquisition rates and build lasting loyalty. Through ongoing learning, we stay up to date on the latest trends and techniques, so you know your business will surge ahead by working with us.

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