Corporate IT Manager (Austin, TX based)

Overview

Liquibase is the leader in Database DevOps. Downloaded more than 100 million times, our software enables DevOps teams around the globe to accelerate the software delivery process by automating database updates, security, and governance. We are a nimble, fast-paced, innovative team with the opportunity to make an outsized impact on the business and the industry.

The Corporate IT Manager will be responsible for maintaining, supporting, and improving our technical ecosystem, which includes company-wide tools, remote hardware, software solutions, and security protocols. This role requires a proactive problem-solver who thrives in a distributed environment, is comfortable working across time zones, and enjoys working with a diverse team of both full-time employees and contractors. This is a hands-on, people-centered position where you’ll address everything from routine troubleshooting to more complex IT projects that improve our overall system efficiency.

Key Responsibilities:

1. IT Support and Troubleshooting:
• Provide day-to-day technical support to employees and contractors across multiple platforms (Mac, Windows, Linux).
• Diagnose and resolve hardware, software, and network issues to ensure team productivity and minimal downtime.
• Use remote support tools to assist team members in various locations and deliver exceptional user experience.
2. Systems, Network, and Hardware Administration:
• Administer and optimize internal systems and cloud services (e.g., Google Workspace, Microsoft Entra ID, etc)
• Manage hardware devices, including laptops, desktops, and other peripherals. This includes provisioning, configuring, and troubleshooting issues.
• Oversee hardware asset management, ensuring proper tracking, maintenance, and replacement of devices as needed.
• Manage permissions and security configurations across platforms and ensure continuous access control compliance.
3. Onboarding and Offboarding:
• Configure and deploy necessary hardware, software, and tool access for new hires across global locations, ensuring smooth onboarding experiences.
• Manage offboarding processes securely, including data removal, asset recovery, and access revocation in line with company security policies.
4. Tool and Software Management:
• Manage the full lifecycle of company-wide tools and applications, such as Google Workspace, Zoom, Slack, Atlassian Suite and others, ensuring optimal performance and security.
• Research, implement, and maintain new tools or enhancements to improve team productivity and security.
• Conduct regular audits of software licenses and user permissions, optimizing usage and reducing overhead costs.
5. Security and Compliance:
• Implement cybersecurity best practices and ensure compliance with company policies, including regular audits, vulnerability assessments, and patch management.
• Conduct periodic training for team members on security awareness, data protection, and best practices for working remotely.
• Respond promptly where required to security incidents, perform root-cause analysis, and implement measures to prevent future occurrences.
6. Documentation and Process Improvement:
• Maintain detailed documentation for IT processes, troubleshooting guides, and internal knowledge bases for end-users.
• Continuously identify, suggest, and implement improvements in IT operations to drive efficiency and productivity.
• Develop and maintain scripts and automations to support IT processes.
• Utilize APIs to monitor and manage company spend on various IT tools.

Must-Haves:

• 5+ years of hands-on IT support experience in enterprise environments.
• Advanced expertise in Office 365 administration (Azure Entra ID, Enterprise Applications, Exchange).
• Strong, in-depth knowledge of Google Workspace.
• System Administration Experience with Atlassian tools (Jira/Confluence), Slack, Zoom, Hubspot, tray.io, and similar enterprise applications.
• Security Expertise including MFA, SSO/SAML, and passwordless options.
• Solid scripting and automation skills, with proven experience automating IT processes.
• Experience working with APIs for billing and system integrations.
• Prior experience in laptop procurement, MDM, and overall IT inventory management.
• Excellent communication skills with the ability to work collaboratively.
• Based in the Austin, TX Metro Area or willing to relocate.

Nice-to-Haves:

• Experience with single sign on solutions such as Okta for identity management 
• Experience with MDM solutions to manage and secure company devices remotely.
• Understanding of fast-paced, agile environments and a comfort level with rapid scaling and change.

Perks of life at Liquibase: 

• Remote First culture, potential for company-wide in-person gatherings
• Home office allowance for remote workers
• Meaningful equity (US only)
• Comprehensive health, vision, and dental benefits - country dependent
• Generous paid time off and paid holidays
• 401K matching (US only)
• No punks, no jerks culture
• Growth opportunities and ability to move up within the company

We take pride in:

• A transparent and collaborative team environment. We value multiple perspectives and fresh thinking.
• Our entrepreneurial culture. We provide every employee the opportunity to make a meaningful impact.
• Providing the opportunity to work with new technologies and learn from experienced professionals.
• How organizations, large and small, use DevOps to drive developer agility and accelerate software delivery.

Company Overview - We are Liquibase

A career at Liquibase means joining a quickly growing company on the front lines of the DevOps space. Our vision is to be the easiest, safest, and most powerful community-led database change management solution. As companies of all sizes continue to adopt an agile methodology and DevOps practices, there is a growing realization that the database needs to be considered as part of this innovation process. 

At Liquibase, we foster a culture rooted in the open-source values of freedom, choice, transparency, and meritocracy. These are not just fashion labels here, but sincere convictions, and you’ll see that reflected in the way we operate daily. We’re caffeinated, collaborative & confident experts, eager to solve the most challenging database CI/CD problems for our customers.

Want to help the software world move faster? You’ve found the right place.

Eligible candidates may be subject to criminal history checks, which will be conducted and used in accordance with applicable local, state, and federal law.