Compliance Associate - Group Compliance

At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.

Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether

The Purpose:

We are seeking a highly motivated and experienced Compliance Associate to support the Group Compliance team that will focus on defining, implementing and monitoring Group-wide homogenised controls (including policies, procedures, systems and tooling) for all of our regulated and non-regulated entities to comply with regulatory obligations, improve operational efficiency and continuously drive better stakeholder outcomes.

You will assist the Team Lead and collaborate closely with the Head of Compliance and MLROs to design and build a best in class Compliance programme across the PPRO group.

Your impact in this role:

• Support the Compliance team in fostering a culture of continual Compliance improvement across the Group
• Work closely with all stakeholders to develop a Group-wide, homogenised control environment 
• Assist in identifying and addressing inefficient procedures with continuous goals to reduce customer friction, support commercial scaling and modernise the verification process without compromising compliance
• Contribute to the development and delivery of CBT and face-to-face Compliance training to PPRO group employees 
• Developing self help tools and know-how to improve understanding of Compliance requirements across the Group 
• Develop solutions (in collaboration with other teams) to respond quickly and accurately to stakeholder queries (regulatory compliance, legal, HR, ESG, Security and others)
• Identify and safely resolve issues impacting customer experience (process related or otherwise) 
• Support initiatives that align compliance improvements with business growth opportunities.
• Assist in the review of new and existing products/services to ensure compliance with regulatory standards.
• Play a key role in implementing regulatory change programs by tracking and coordinating necessary actions.
• Own the Global Compliance Tech Roadmap through annual compliance planning cycles (identifying targets, required resources and milestones)
• Stay informed about evolving regulatory changes, laws, and guidelines specific to PPRO’s key markets and assess their impact on the Group’s operations
• Provide comprehensive reports for senior management on the state of progress and areas of improvement

What would make you a great fit:

• 3 to 5 years previous experience as a Compliance Officer within the financial services (preferably payments industry) in a first or second line of defence role
• Familiarity with one or both of CSSF and FCA regulations and requirements and a demonstrable interest in learning about others
• Strong understanding of AML/CFT/sanctions and other financial crime principles and practices
• Excellent knowledge of PPRO’s Compliance Operations needs
• Excellent analytical and problem-solving skills
• A self starter with effective communication and interpersonal skills
• Proven ability to work collaboratively with cross-functional teams as well as independently
• Professional certifications in compliance (e.g., CAMS) are a plus as is prior experience managing teams
• Advanced professional knowledge of the English language. French and any other European language is a plus.

What's in it for you?:

Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year

Lunch Vouchers - 12,80euros x 18 / month - Enjoy a moment of conviviality and a good and balanced meal thanks to your Lunch Pass.

Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.

Travel Insurance - because better safe than sorry - the travel insurance is covering (partially with certain excess amounts): Sickness, Costs in relation to rescission/break-off during a travel, Luggage and Accident.

Professional and personal development - We provide leadership cafes, on-the-job

training, and access to LinkedIn learning to help you gain knowledge beyond your role. We also offer French language courses to our non native speakers employees.

Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet

Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.

Our office - Located in Hollerich - two steps away from the Bouillon P+R and easily accessible with public transportations, our office is well equipped and is set up to foster team engagement and collaboration. From a walking distance to restaurants and bars, you are guaranteed to enjoy your lunches and afterworks.

Our Principles: 

We get things done: We are courageous; we take ownership, make decisions and get things done.

We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent

We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.

We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.

We work as a team: We collaborate closely and value team success over individual achievement.