Commercial Systems Administrator

Company Overview
ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient’s natural immune system, potentially enabling it to outsmart the disease and eliminate cancerous or infected cells. We envision a day when we no longer fear cancer, but can conquer it, thanks to the biological wonder that is the human immune system. Our scientists are working to develop novel therapies that harness that inherent power by amplifying both branches of the immune system, attacking cancerous or infected cells today while building immunological memory for tomorrow. The goal: to reprogram the patient’s immune system and treat the host rather than just the disease.
Why ImmunityBio?
• ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases.
• Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California.
• Work with a collaborative team with the ability to work across different areas of the company.
• Ability to join a growing company with professional development opportunities.

Position Summary

The Commercial Systems Administrator will be responsible for managing and utilizing software, tools and data assets to provide information and insight on business issues in support of the commercial operations organization.  This position will implement and manage the Veeva commercial ecosystem which includes client relations management software (CRM), digital asset management software (Promomats) and CRM Event Management software.  This position will also be responsible for the healthcare mobile application and the commercial SharePoint site. 

Essential Functions

• Plan, implement and configure software solutions to meet commercial operations business needs including Veeva CRM, Promomats, CRM Event Management, healthcare mobile application and commercial SharePoint.
• Help define project scope and deliverables for software and data analysis projects to support business goals.
• Collaborate with users and system stakeholders to develop system and user requirements and coordinate the implementation of needed software and tools.
• Maintain commercial databases and ensure data accuracy and integrity through audits and controls.
• Develop and implement management reports and dashboards to support user information needs.
• Train and support users on systems access, utilization, reporting and controls.
• Maintain commercial system security and control system access and permissions.
• Prepare, maintain and update system documentation.
• Troubleshoot and resolve software issues to ensure commercial systems reliability.
• Stay abreast of software releases and keep system current on updates, patches and enhancements.
• Manage software vendor support and ensure services provided adhere to established contracts and performance expectations.
• Collect, analyze, manage, and disseminate data and accompanying analyses on business trends, product performance, customers and competitors.
• Analyze department performance against key performance indicators and identify areas for performance optimization or improvement.
• Ensure optimal use of commercial and enterprise data assets using data analytics.
• Performs other duties as assigned.

Education & Experience

• Bachelor’s degree in business, science or related field
• 5+ years of experience with Veeva ecosystem and data analytics
• Previous pharmaceutical experience is required

Knowledge, Skills, & Abilities

• Strong knowledge of Veeva CRM, data management and commercial data warehouse solutions.
• Experience with pharmaceutical data sets such as Symphony, IQVIA, specialty pharmacy and HUB.
• Strong analytical skills with the capability to comprehend quantitative methods and analytical techniques and perform accurate analysis.
• Ability to adjust to changing needs within the organization and flexibility to change priorities as needed.
• Ability to self-direct projects and work with little supervision.

Working Environment / Physical Environment

• This position works remotely
• This position works primarily at a computer
• This position will travel up to 15% of the time

This position is eligible for a discretionary bonus and equity award. The base salary pay range for this position is below. The specific rate will depend on the successful candidate’s qualifications, prior experience as well as geographic location.

$125,000.00 (entry-level qualifications) to $160,000.00 (highly experienced)

The application window is anticipated to close 60 days from when it is posted or sooner if the position is filled or closed.

ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options • Health and Financial Wellness Programs • Employer Assistance Program (EAP) • Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability • Healthcare and Dependent Care Flexible Spending Accounts • 401(k) Retirement Plan with Company Match • 529 Education Savings Program • Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks • Paid Time Off (PTO) includes: 11 Holidays • Exempt Employees are eligible for Unlimited PTO • Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day •  We are committed to providing you with the tools and resources you need to optimize your Health and Wellness.

At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

ImmunityBio is a mandatory vaccination employer for COVID-19 and its variants.   The Company requires that its employees be fully vaccinated as of their start date.  If you require a medical or religious accommodation we will engage in the interactive process with you.  Proof of vaccination will be required prior to start.  If we make you an offer and you are not yet vaccinated, we will accommodate a delay in start date.  ImmunityBio may also mandate that its employees receive vaccine boosters, and all accommodation laws will be followed.