Cloud Service Operations Manager

Posted 9 Days Ago
Be an Early Applicant
Tokyo
Senior level
Fashion • Retail • Software
The Role
The Cloud Operations Manager will oversee cloud infrastructure for 600+ global customers, drive operational delivery, improve service quality, and lead talented teams of cloud engineers, focusing on modern digital trends and best practices in cloud engineering.
Summary Generated by Built In


Job Title: Manager, Cloud Service Operations
Location: Remote, APAC ( possibly Japan or China)
Job Summary:
We are looking for a Cloud Operations Manager to support the strategic directions for cloud infrastructure, drive operational delivery and help raise the service quality for 600+ global customers in Luxury Apparel, Outdoor Sports, Footwear, Cosmetics, Food and Beverage segments, with its industry disruptive and innovative product lifecycle management approach. The successful candidate will lead multiple teams of talented cloud engineers who are passionate about our product and seek to deliver the best experience to our customers.
This position will report to Senior Director, Cloud Operations
To apply for this position please log into our website at www.centricsoftware.com.
Responsibilities:

  • Cloud Engineering SME with ultimate ownership of all private and public cloud-based hosting solutions
  • Continuous Improvement - Driven to lead self, clients, and teams with an appetite to lead modern digital trends and cutting-edge technologies
  • Improve and maintain cloud engineering best practices and guidelines
  • Manage budget, resourcing, and strategic expenditures to ensure delivery of effective, efficient, and predictable operations
  • Provide strong leadership and mentoring including professional and personal development for team members

Qualifications:

  • 10+ years in experience in any public cloud operations (AWS, GCP or Azure)
  • 5+ years managing, mentoring, motivating, and growing a goal-driven delivery team.
  • Expert understanding of modern application and database technologies
  • Experience designing or operating containers and container management platforms (Rancher preferred)
  • Deep experience in operating modern cloud-native platforms focused on infrastructure as code, autoscaling, self-healing etc. w/ heavy reliance on automation.
  • Excellent interpersonal skills, including demonstrated experience in leading and mentoring resources
  • Hands-on experience in owning and operating 24x7 with resiliency and scale
  • Solid working experience with Unix/Linux Server, Databases (RDBMS, SQL and NoSQL), Search, Containerization and Orchestration technologies
  • Bachelor’s Degree in computer science, a similar degree, or equivalent experience

What we offer:

  • Competitive salary and benefits
  •  A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • Opportunity to work remotely with a dedicated and motivated team
  • A remote work environment built on collaboration, flexibility, and respect
  • Varied and challenging work to help you grow your technical skillset.


Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information

Top Skills

AWS
Azure
GCP
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The Company
Campbell, California
568 Employees
On-site Workplace
Year Founded: 1998

What We Do

Centric Software® is the innovator behind the #1 Product Lifecycle Management (PLM) platform, Centric PLM™, that is blazing the trail for brands, manufacturers and retailers across all segments of the consumer goods industry. Headquartered in Silicon Valley, Centric Software has shattered the mold to create state-of-the-art digital solutions to satisfy the needs of every player in the market, large and small, and supports their mission to develop high-quality, sustainable products that are on time and on trend.

- Centric PLM delivers enterprise-class merchandise planning, product development, sourcing, quality and product portfolio optimization innovations specifically for fast-moving consumer industries. Centric PLM streamlines the product development process from concept to retail.
- Centric Planning provides best-in-class data and visually driven financial, merchandise and assortment planning as well as store and vendor forecasting to maximize margins and for seamless and fast, pre and in-season execution.
- Centric Visual Boards improves collaboration and decision-making of merchandising and buying teams through intuitive digital boards, driving innovation and decreasing time to market.

All Centric solutions are market-driven, ensuring they meet the needs of customers. These innovations include the first ever PLM mobile apps, 3D CAD connectors, sustainability integrations, and more. Centric Software has the highest user adoption rates in the industry and proudly maintains a 99% customer retention rate due to its seamless implementation methodology which ensures that 100% of its customers go live. Centric Software is proud to provide the best solution, backed by the best team to service the best customers.

Centric Software is a subsidiary of Dassault Systèmes (Euronext Paris: #13065, DSY.PA). For more information, please visit www.centricsoftware.com.

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