Client Strategy Manager

Company Description

Who are we?

We’re Reach, home to some of the UK and Ireland’s most iconic media brands – think the Mirror, Daily Express, OK!, as well as regional titles like the Birmingham Post, Liverpool Echo, and Manchester Evening News. With a readership of 47 million people each month, we’re the largest commercial publisher in the UK. But we’re more than just our brands – we’re a company built on collaboration, imagination, and determination. Our values shape the work we do every day, and we’re committed to creating an environment where everyone feels supported, valued, and able to grow. We prioritise flexibility and work-life balance, making it easier for you to thrive both in and outside of work.

Job Description

What You’ll Be Doing:

In this exciting role, you’ll work closely with the Head of Client Strategy to develop and execute the annual client action plan. You’ll ensure everything aligns with our strategic goals and that we’re tracking key success metrics. A major part of your role will be communicating and embedding the Reach go-to-market narrative across our client portfolio. You’ll help clients understand the value we bring to the table and how we can enhance their communication strategies.

You’ll collaborate with the Design and Marketing teams to create and manage tailored client collateral and marketing materials, ensuring they meet the needs of each client pitch and meeting. Building and nurturing strong relationships with key client stakeholders will be at the heart of your role, as you gain a deep understanding of their business challenges. You’ll use this insight to present tailored Reach solutions that directly support their KPIs.

Working closely with Agency Leads and Group Account Directors, you’ll implement a comprehensive client contact strategy that develops new business opportunities. Your ongoing communication with clients will ensure Reach remains top-of-mind as a trusted media partner. You’ll also leverage client insights to contribute to our Insight and Marketing teams, enhancing trade marketing efforts and sales collateral.

Staying informed about industry trends and emerging technologies will help you keep ahead of the curve and contribute to a culture of innovation within the Reach team. You’ll also represent Reach Solutions in external engagements and internally within the broader Reach plc organization. Above all, you’ll help us uphold our commitment to diversity and inclusion, ensuring that our values are reflected in all published content.

Qualifications

What You’ll Need to Succeed:

To excel in this role, you’ll need proven experience in managing and nurturing client accounts. Your strong communication skills and ability to build and maintain relationships will be key to success. You’ll have a solid background in communications planning, with a track record of developing and executing strategic plans that align with client needs.

Your experience in servicing key client business will ensure that you exceed their expectations, and your deep understanding of the agency market, industry trends, and competitive dynamics will set you apart. You’ll be a natural collaborator, with exceptional interpersonal skills that enable you to work effectively with diverse teams and stakeholders. If you’re ready to bring your strategic thinking and relationship-building skills to a dynamic team, this is the role for you!

Additional Information

What can we offer you?

We're offering a competitive salary and a range of fantastic benefits to help support you both personally and professionally. These include:

• Awesome career opportunities - you’ll have support from your line manager and a range of learning & development programmes
• Help saving for your retirement - you can join our pension scheme and we’ll match contributions up to 6%
• 25 days holiday. After three, five and ten years’ service with Reach, you’ll accrue one additional day of annual leave. We also have a Holiday Purchase Scheme
• Enhanced family leave - including maternity, paternity and adoption - and you’ll be eligible after just six months’ employment
• Private Healthcare Cash Plan - free health cash plan so you can claim back cash for a range of medical expenses
• Wellbeing support - including a 24/7 assistance programme for you and your nearest and dearest
• Giving back day - an additional day’s leave each year to support a cause close to your heart
• As one of the UK’s top 50 Inclusive Employers everyone’s invited to join our events, programmes and networks to celebrate diversity and build an environment where all our people can thrive
• Members of the 30% Club, a global campaign aimed at increasing gender diversity at board and senior manage

Reach plc believes diversity brings benefits for our customers, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.