Business Systems Analyst

Posted 2 Days Ago
Be an Early Applicant
2 Locations
Mid level
eCommerce • Fintech • Information Technology • Payments • Software
We are the leader in financial technology and services for financial institutions and businesses of all sizes, globally.
The Role
As a Business Systems Analyst, you will represent customer interests to improve our fintech products. Responsibilities include identifying process improvement opportunities, conducting hardware and software selection, testing programmer changes, and performing API Log research. You'll collaborate in a scrum environment, adapting to changing priorities while ensuring optimal user experiences.
Summary Generated by Built In

Job Description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
About the role:
As a Business Systems Analyst, you’ll act as the voice of the customer to ensure that our teams continue to deliver more best-in-breed products that advance the way we pay, bank and invest.

You’ll work as part of a team in a scrum setting and must be a self- motivated,  proactive, and out-of-the-box thinker.

About the team:
Digital One Consumer Studio is the preferred Consumer Online Banking Platform at FIS. Built on LCD platform, deployed in Openshift, the product has a growing list of clients signing on. We are looking for people to come join us in creating client delight. We need people who are nimble enough to be able to adapt to changing technology, requirements and priorities while ensuring the end user always has the best experience using our product.

What you will be doing:

  • Identifying strategies as well as improvement opportunities while also reengineering processes for greater efficiency.

  • Conducting tests to ensure changes made by programmers are correct.

  • API Log Research

  • Perform independent research and proactively problem solve

What you will need:

  • 3-5 recent years of experience working in the financial services industry as a Technical Analyst, Operations Analyst, Programming Analyst and a thorough understanding of end-to-end systems development life cycles.

  • 3-5 recent years of experience in a Digital Banking systems environment

  • 5 recent years of experience with API Log Research

  • 3-5 recent years of experience with SQL or Oracle query

  • 2-3 recent years of experience with Splunk and Splunk Dashboards

  • Proven skills of troubleshooting

  • Previous work experience as an Independent Researcher

  • Strong analytical skills 

  • Experience interacting with all levels of internal and external clients, from entry level to senior management

  • Strong communication ethic with ability to facilitate meetings and presentations 

  • A bachelor’s in computer science or information systems or equivalent experience

  • Occasional after-hours work is required

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

  • A voice in the future of fintech

  • Always-on learning and development

  • Collaborative work environment

  • Opportunities to give back

  • Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Top Skills

Oracle
SQL
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The Company
HQ: Jacksonville, FL
57,000 Employees
Hybrid Workplace
Year Founded: 1968

What We Do

FIS is a leading provider of technology solutions for financial institutions and businesses of all sizes and across any industry, globally. We enable the movement of commerce by unlocking the financial technology that powers the world’s economy. Our employees are dedicated to advancing the way the world pays, banks and invests through our trusted innovation, proven performance and flexible architecture. We help our clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers. Headquartered in Jacksonville, Florida, FIS ranks #241 on the 2021 Fortune 500 and is a member of Standard & Poor’s 500® Index. To learn more, visit www.fisglobal.com. Follow FIS on Facebook, LinkedIn and Twitter (@FISGlobal).

Why Work With Us

The world of fintech is changing fast. Our core values and behaviors give us the power to have a positive
impact on the world we share. We work together, connecting to achieve outcomes with speed. We are inclusive and embrace our diverse strengths. We make things happen and celebrate together

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