Business Support Coordinator 4

Become a part of our caring community and help us put health first
 Humana Healthy Horizons in Kentucky is seeking a Business Support Coordinator 4 to join the Market Compliance team. The Business Support Coordinator 4 follows established procedures and guidelines to provide timely and effective administrative support to the Kentucky Medicaid Market, internal and external business customers.
The Business Support Coordinator 4 assumes ownership and leads advanced and highly specialized administrative/operational/customer support duties that require independent initiative and judgment. The expectation of the Business Support Coordinator 4 is to be proactive and work within broad guidelines with little oversight from leadership, while facilitating excellent communication back to leadership on the status of administrative tasks and projects. This position makes decisions regarding the daily priorities for an administrative work group, including coordinating work activities and monitoring progress towards schedules/goals.

The Business Support 4 collaborates with all members of the Kentucky Market Compliance team and other business areas.  Responsibilities include the following, but not limited to:

• Administrative Duties - gathers, compiles, and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets.
• Market SharePoint – development and maintenance
• Returned Mail - processing returned mail utilizing multiple software systems
• Outbound Mail – upon request, managing mailings from the Louisville office
• Manage Administrative Inventory and Reporting - all Business Support activities
• Compliance Training – distribution and reporting
• Organizational Chart – development and maintenance
• Staffing/Other Reports – communications with both internally and externally customers
• PowerPoint – facilitates collaboration from others and creates customer-ready presentations
• Member and Provider Materials Processing – submission to external customer for review and approval, and the dissemination of those materials to internal customers
• Attend Meetings – as assigned, and produce and distribute minutes
• Manage Assigned Deliverables – communicates both internally and externally
• Standard Operating Procedures – development and maintenance
• Special Projects and All Other Duties – as assigned

Use your skills to make an impact
 

Required Qualifications

• 2 - 4 years of administrative experience
• Proficiency in all Microsoft Office Programs: Word, PowerPoint, Excel, Access, SharePoint, etc.
• Proficient entering data
• Capacity to maintain confidentiality and work independently in support of the department
• Demonstrate excellent organizational skills
• Demonstrate the ability to understand business processes and draft documents describing those processes.
• Demonstrate an ability to manage multiple tasks in a fast past deliverable driven work environment.
• Ability to lead and organize preparatory meetings and chats for state meetings
• Must live within reasonable driving distance of the Louisville KY Metro area; In office printing and mailing as needed.

Preferred Qualifications

• High School Diploma or GED
• 1 - 5 years of leadership experience
• Experience in the Healthcare Insurance Industry
• Strong internet research and proof-reading/editing skills
• Reporting relationships

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$44,900 - $60,200 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.