Business Operations Analyst- Process Improvement

Posted 23 Days Ago
Washington, DC
Entry level
Financial Services
The Role
The Business Operations Analyst will support and improve business processes linked to a Generative AI program for the IRS, facilitating meetings, analyzing data, measuring impacts, tracking user adoption, and enhancing team efficiencies. Strong quantitative and statistical skills are essential, along with effective communication abilities.
Summary Generated by Built In

Seneca Technologies is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the Seneca Nation of Indians. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company Seneca Holdings and is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visit www.senecanationgroup.com and follow us on LinkedIn.

The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Seneca Technologies  is seeking a Business Operations Analyst- Process Improvement in Washington, DC. The objective of this work is to support a large GenAI program for our IRS customer.


Responsibilities include, but are not limited to:

The Business Process Engineer works closely with various stakeholders across the agency to solicit, document, analyze, improve, and streamline business processes and workflows to track and manage impact of 6 Generative AI product implementations. They will communicate clearly with clients, stakeholders, and team members, generating communications, documentation, and executive-level briefs, and other communications. The BPE will identify and design impact measurement methods for our use cases, track user adoption over time, and actively identify risks in user adoption across user groups. In addition to end customers, the BPE will introduce efficiencies on the team, improving how the team operates and conducts work.

Basic Qualifications:

  • Ability to facilitate client meetings and workshops to define, deconstruct, and re-engineer client business processes
  • Strong quantitative analytical skills using Excel, R, data visualization
  • Statistical analysis experience (use of statistical software such as SPSS, SAS, Stata, MATLAB, R)
  • Visualization Experience (PowerBI, Tableau, Qlik, etc.)
  • Strong presentation development and writing skills (e.g., proficient in Microsoft PowerPoint and Word)
  • Ability to obtain and maintain an IRS security clearance

Equal Opportunity Statement:
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.
 


Top Skills

Excel
Matlab
R
SAS
Spss
Stata
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Salamanca, New York
196 Employees
On-site Workplace

What We Do

Seneca Holdings is the investment holding company of the Seneca Nation of Indians. Through its subsidiaries, Seneca Holdings'​ mission is to provide financial diversification and economic success to the Seneca Nation and its partners. We are a team of experienced business and investment professionals committed to realizing a sustainable economic future for the Seneca Nation and its citizens.

Similar Jobs

Coro Logo Coro

Channel Manager

Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
Hybrid
Washington, DC, USA
330 Employees

Anduril Logo Anduril

Manager, Proposal and Capture

Aerospace • Artificial Intelligence • Hardware • Robotics • Security • Software • Defense
Washington, DC, USA
4500 Employees
140K-210K Annually

Pfizer Logo Pfizer

Area Business Manager, Cardiac Rare Disease - Philadelphia

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Remote
Hybrid
5 Locations
121990 Employees
268K Annually

Mondelēz International Logo Mondelēz International

Manager, Global Government Affairs

Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Hybrid
Washington, DC, USA
90000 Employees
117K-161K Annually

Similar Companies Hiring

EDGE Thumbnail
Software • Fintech • Financial Services • Analytics
Chicago, IL
20 Employees
Energy CX Thumbnail
Utilities • Professional Services • Greentech • Financial Services • Energy • Consulting • Business Intelligence
Chicago, IL
55 Employees
MassMutual India Thumbnail
Insurance • Information Technology • Fintech • Financial Services • Big Data
Hyderabad, Telangana

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account