Business Enablement Operations Lead

Join us today and make a difference in people's lives!
 

LivaNova is a global medical technology company built on nearly five decades of experience and a relentless commitment to improving the lives of patients around the world. Our advanced technologies and breakthrough treatments provide meaningful solutions for the benefit of patients, healthcare professionals, and healthcare systems.  The company is listed on the NASDAQ stock exchange under the ticker symbol “ LIVN .”  LivaNova is headquartered in London (UK) with a presence in over 100 countries and a team of more than 3,000 employees worldwide.

The Business Enablement Operations Lead will play a critical hands-on role in supporting day-to-day operations, assisting with the implementation of Operational Change Management (OCM) initiatives, and tracking the progress of business system projects. This individual contributor position is key to ensuring smooth operational execution and assisting in system integrations and business process improvements. The ideal candidate will have practical experience in business operations within the medical device industry, with a focus on neuromodulation, and will be able to manage multiple projects, coordinate with various departments, and drive operational improvements in real time.

General Responsibilities:

• Provide hands-on support for day-to-day business operations across multiple departments (manufacturing, regulatory, clinical, sales, etc.), ensuring smooth and efficient processes.

• Operational Change Management (OCM): Support the stand-up of OCM efforts, assisting in the planning and execution of changes to business processes, systems, or workflows. Help communicate and drive employee engagement through process and system changes.

• Digital Transformation Management: Assist in the implementation of digital transformation initiatives, helping the organization move towards more digital-first workflows, connected platforms, and automation tools. Ensure that digital initiatives align with business goals and operational needs.

• Connected Platforms and Systems Integration: Lead and support the integration of connected platforms (e.g., ERP, CRM, cloud solutions, IoT systems) to enhance business efficiency. Oversee system deployments, upgrades, and troubleshooting efforts, ensuring seamless integration with existing operations.

• Digital Operations Optimization: Identify and lead initiatives to digitize operational business processes, improving efficiency, scalability, and data-driven decision-making. Foster the adoption of digital tools (e.g., project management software, data analytics platforms) across teams.

• Project Management and Coordination: Track the progress business system projects, ensuring milestones and deadlines are met. Provide regular updates to stakeholders and manage any issues or risks that arise in these initiatives.

• Cross-Functional Collaboration: Collaborate with IT, Platform, and other cross-functional teams to ensure smooth execution of business system projects and digital transformation efforts.

• Training, Support, and Documentation: Assist in the development and delivery of training materials related to new digital tools and systems. Ensure proper documentation is available for users to maximize the adoption and efficient use of new platforms.

• Business Metrics & Reporting: Track and report key performance indicators (KPIs) related to digital operations and project success. Use data-driven insights to identify areas of improvement and efficiency gains in digital operations.

Skills and Experience:

• 5+ years of industry experience, preferably in the medical device, healthcare, or technology sectors, with at least 3 years working with stakeholders in senior management roles.

• Proven experience in leading and managing business system integration projects (ERP, CRM, connected platforms, etc.) and digital transformation initiatives.

• Strong understanding of how digital tools connected platforms, and automation can optimize business operations.

• Extensive experience with project management methodologies and tools, such as Agile, Waterfall, Jira, MS Project, or similar platforms.

• Strong leadership, organizational, and communication skills with the ability to influence and collaborate across multiple departments.

• Strong organizational skills, with the ability to manage multiple projects, deadlines, and priorities.

• Familiarity with regulatory standards specific to the medical device industry (FDA, ISO 13485).

Education:

• Bachelor’s degree required in Business Administration, Operations Management, Life Sciences, Information Technology, or a related field.

Travel Requirements:

• 15% Travel

Pay Transparency:

• The expected salary range for this position ranges from $110,000 to $125,000 annual salary, plus discretionary bonus. Pay ranges may vary by location and are awarded based on experience.

Our commitment to Diversity & Inclusion:

LivaNova values equality and celebrates diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination.

Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate’s sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.

Notice to third party agencies:

Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Beware of Job Scams:

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as LivaNova recruiters or employees. The scammers may attempt to solicit confidential, personal information, such as a social security number, or your financial information. LivaNova will never ask for fees prior/during/after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment. If you are concerned that an offer of employment might be a scam or that the recruiter is not legitimate, please verify by searching for “See Open Jobs” on https://www.livanova.com/en-us/careers, and check that all recruitment emails come from an @livanova.com email address.