Business Development Manager

We are hiring a Business Development Manager to join the Inhealthcare by ResMed Sales team at their Harrogate office.

Key deliverables include acting as the primary contact for operational and tactical issues representing delivery of all services to the customer. Identifying new sales opportunities within existing accounts. The Business Development Manager (or BDM) will closely coordinate with all departments, including product management, development, marketing, customer support, service operations, finance, and third-party suppliers.

The BDM will ensure smooth interactions between Inhealthcare Limited and its clients, maintaining a professional and efficient customer experience.

Let’s talk about Responsibilities:

• The primary objective of the Business Development Manager is to be responsible for selling Inhealthcare solutions to and maintaining relationships with existing accounts.
• Responsible for new account development through account conversions and/or expansions of existing accounts within an sales territory.
• Responsible for converting target customers and expanding opportunities within assigned accounts.
• Maintaining and developing existing customer relationships to ensure orders/contracts are renewed
• Facilitating and participating in business negotiations
• Liaising with all appropriate contacts both internally and externally to ensure that negotiations/deals progress smoothly
• Working closely with the account management team to support renewals where required
• Working to achieve both individual and team targets (agreed) within budgetary constraints
• Updating and maintaining the System X2 in line with the Sales process
• Producing monthly forecast reports and statistics where applicable
• Producing proposals and presentations for customers and prospects
• Negotiate the terms of contracts and agreements
• Gather market and customer information and provide feedback to internal team
• Identify new markets and business opportunities
• Producing quotes for customers
• Liaising with suppliers as applicable
• Maintaining a detailed record of all quotes, orders and invoices
• Monitoring Costs where applicable

Let’s talk about Qualifications and Experience 

Required:

• Healthcare Experience
• Proven pedigree selling into Private and Public sectors
• Minimum of 2 to 5 years of related sales experience
• Track record of success in sales
• Proven ability to manage contract negotiations and relationships
• Capable of winning and maintaining key strategic accounts
• Ability to work collaboratively with the sales and technical team
• Excellent written, verbal and presentation skills
• Very strong organisational skills
• Ability to multi-task priorities and projects, while balancing short and long term objectives
• Excellent organisational and communication skills with the ability to manage a number of different projects/tasks at any one time
• Can work alone and use initiative but also a team player who can help and support others
• Good knowledge about sales procedures and merchant services
• Ability to achieve sales objectives effectively and efficiently
• Ability achieve high customer satisfaction and maintain SLA’s
• Fast learner and passion for sales

Preferred:

• Bachelor’s degree or equivalent
• A seasoned, experienced professional with a full understanding of area of specialization; resolving a wide range of issues in creative ways.
• Has a complete knowledge of company products and services.

OK, so what's next?

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.