Business Analyst

At NN it is our ambition to deliver an outstanding customer and distributor experience and develop and provide attractive products and services. Within the C&D | B2B & Broker domain it is our ambition to provide an outstanding one NN journey for employers, participants, business and brokers through our portals nn.nl/zakelijk, adviseur.nn.nl and mijnnnzakelijk.

With our portals we support our brokers and customers in their self-service journey in the broadest sense. We e.g. provide insight & oversight, offer inspirational content and maximize digital self-service. We do this by using cutting edge technology, collecting core data business insights and by working closely together with all Business Units.

Adviseur.nn.nl is used million times a year by our brokers and an enabler for the vast majority of NN’s turnover via the broker distribution channel.

Get ready to take on this exciting, role and make significant impact for NN!

What you are going to do

As a Business Analyst you love working with data and will be working in very close cooperation with the Product Manager and the Business Manager for adviseur.nn.nl. You will provide insights and analysis on a tactical level regarding the developments on our portals. This can also relate to external developments or the effects our portals have on increasing self-service. Furthermore you monitor and provide input on the license to operate requirements of our portals.

As a Business Analyst you will furthermore be responsible for:

• Contributing to the development of adviseur.nn.nl and the business planning process including our license to operate by using data insights
• Collecting, judging on functionality and technical practicability and translating business requirements and needs in big data in specific/ concrete assignments
• Collecting, analyzing and assessing external data for further data usage which can help further improve our portals
• Pro-actively design, set-up, evaluate and further develop supporting systems, methods and techniques including building and analyzing databases and dashboards
• Collect and merge internal and external data and carry out structural, ad hoc analysis and advanced analytics in order to transform data info into useful information to determine the necessary developments and actions on adviseur.nn.nl

What we offer you
NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves. We offer you:

• Salary between €4,414,- and €6,306,- based on 40 hours per week and depending on your knowledge and experience
• 13th month and holiday allowance are paid with your monthly salary
• 27 vacation days for a 5-day working week and one Diversity Day
• A modern pension administered by BeFrank
• Plenty of training and learning opportunities
• NS Business Card 2nd class, which gives you unlimited travel, also privately. Do you prefer to travel with your own transport? Then you can declare the kilometers travelled
• Allowances for setting up your home office and for internet use

Who you are

You are a change agent with a positive drive to enhance processes and outcomes. You take full accountability for your actions and are a collaborative team player who enjoys interacting with professionals at all levels. You possess great communication skills, are pro-active and show eagerness to continuously learn and improve.

Experience, skills and competencies

• Appr 2 years’ experience in a business oriented IT environment
• Knowledge of the business context in which the product resides
• A master degree in IT, business studies or a comparable study
• Proficiency in spoken and written English, as you'll be working in an international team
• Key competencies besides having excellent analytical skills: change agility, result driven, cooperation, initiative and customer focus

Who you will work with

You'll be working in an international team consisting of several DEVOPS teams and UX specialists in an agile environment. You will report into the Product Manager of adviseur.nn.nl who will actively support you in further developing your skills and career.

Any questions?

If you have any questions about the vacancy, you can reach out via phone or WhatsApp to Patricia Plass, manager Head of B2B & Intermediary, Customer & Digital via +31 6 11093465. Any questions about the process can be directed to Danitscha Vrolijk – Mahadew (Senior Talent Acquisition Specialist) via [email protected]