Business Analyst, Card Issuing

Who We Are

Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion. 

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

What We're Looking For

We are seeking a sharp Business Analyst with strong experience in cards (issuing, charge/debit) business processes and reporting.  The ideal candidate is someone with a 5-year experience in credit card processing/operations focusing on issuing data, with a strong exposure to analytics. You will have knowledge of the main card networks' transaction processing rules and standards; transaction lifecycle, both for single message and dual message transaction processing (authorization and clearing), experience with ISO-8583 messaging and transaction types and technical competency in data.

Responsibilities:

• Work closely with Product, Fintech Banking and Operations to understand business processes and strategies. Facilitate requirement elicitations – plan, capture analyze and validate data and reporting requirements
• Prepare dashboard drafts, business process and dataflow diagrams to support various size implementations. Understand delivery objectives, coordinate planning activities, own development of acceptance criteria and plan to facilitate UAT
• Partner with the Product team to develop and maintain tracking and reporting of KPIs
• Work with broader Data team to onboard data sets, develop reporting and reconciliation
• Take Ownership of final deliverables.  This includes data quality, data pipelines, change management as needed.
• A successful candidate will be a Business Analyst with hands-on experience in a multitude of domains; but most importantly Fintech Banking and Credit Cards.

Qualifications:

• Knowledge of the commerce, payments and/or banking industry, including network schemes, technologies, leading players, emerging trends, and regulatory nuance.
• A broad understanding of the fintech space.
• At least 3+ years of experience in a Business Analyst function for credit cards/banking organization, Marketplace lending, or credit card processing solutions provider. Exposure to Fintech is a must.
• Excellent communication, exceptional analytical, and conceptual thinking skills to work with stakeholders at all levels of the business, gather requirements, and oversee projects from beginning to end.
• Proficiency in SQL and experience with Python.
• Relevant certifications (e.g., AWS Certified Data Analytics, Tableau Certification)

#LI-TP1 #LI-Hybrid #LI-Onsite

Salary Range: $120,000.00 - $150,000.00