At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is our specialty, and we always strive to make it fast and simple. Since 2013, we have been at the forefront of the logistics industry, finding innovative solutions to meet the world's delivery needs. Our goal is to make Lalamove synonymous with delivery and have a positive impact on as many local communities as possible. We have experienced tremendous growth across Asia and now aim to bring our best-in-class technology to the rest of the world.
Due to the rapid expansion of our business in Brazil, we are seeking a Senior Risk Analyst to help us strengthen the risk function specifically for the Brazil market.
In this role, you will be responsible for developing and implementing risk strategies, conducting fraud investigations, and coordinating with the local team in Brazil and the Functional Office.
Responsibilities:
- Coordinate with the local team in Brazil and the Functional Office to develop risk strategies and conduct fraud investigations.
- Collaborate with the Functional Office to implement anti-fraud measures and controls specific to the Brazil market.
- Implement an Operational Risk framework, monitoring risk metrics for Brazil, and developing market-specific risk controls.
- Lead and drive standardization, automation, and consolidation through process improvement initiatives in the Brazil market.
- Identify and track Key Risk Indicators to support strategy testing environments and daily operations in Brazil.
- Ensure effective disaster recovery for fraud incidents in the Brazil market.
- Create strategies to detect and enforce risk policies in Brazil.
- Review strategies with regional and local operations in Brazil and the Functional Office to ensure appropriate thresholds are set.
- Develop ad-hoc strategies to detect and mitigate monetary losses in the Brazil market.
Qualifications
- Bachelor's degree or higher, with a preference for those with working experience in Trust & Safety/Risk Management.
- Experience in Risk, Trust & Safety, Fraud investigations, and Anti-fraud compliance/management.
- Experience in stakeholder management and risk product development.
- Experience in payments and disputes/chargebacks.
- Proficiency in working with large data sets, performing data analysis, and familiarity with SQL/scripting, Tableau, R, Python, and querying logs and databases.
- Independent thinking, strong teamwork, and excellent communication skills.
- Fluency in English is required for this position, and fluency in Portuguese is essential for working in the Brazil market.
- Strong analytical skills
- Relevant educational background
To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
Top Skills
What We Do
Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America, and the United States connecting over 7 million customers with a pool of over 700,000 driver partners. Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.
