We are seeking a Bilingual Verifications Specialist in Mexico. This is an on-site work position, and individual will be required to report into our Mexico City office.
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
What You'll Do:
As a bilingual Verification Specialist, you will play a key role in supporting our clients’ pre- employment screening process. Your responsibilities will include delivering accurate and reliable screening results, helping our clients create safer environments for their employees, customers, and partners. Your attention to detail and drive to complete tasks will be essential in ensuring the quality and integrity of the screening process.
- Individual must be Bilingual in Spanish & English (verbal and written)
- Location: Position based in our Mexico City office (Polanco, CDMX )
- Hours: Monday to Friday 8:00 am - 5:00 pm CST
Responsibilities:
- Handle verifications for some of our high-profile clients.
- Verify candidate details including current and previous employment, education, professional licenses, certifications and references.
- Contact companies and educational institutions to verify candidate-provided information.
- Communicate with third parties such as employers, schools, state boards, and online databases to verify information.
- Write detailed and accurate reports flagging any discrepancies found during the verifications process.
- Record confirmed information in our First Advantage’s platforms, ensuring data integrity.
- Preform quality checks to meet client-specific standards.
- Meet daily volume and accuracy targets.
- Preform other related tasks and functions as needed.
Requirements: What You Will Need to be Successful:
- High School Diploma, GED, or equivalent required
- Intermediate proficiency in both verbal and written communication is essential.
- Typing speed of at least 20 words per minute (WPM) with 90% accuracy.
- 0 to 6 months of minimum experience, preferably in an International BPO/KPO environment.
Why First Advantage is Your Next Big Career Move
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
What We Do
First Advantage delivers comprehensive background check solutions and insights that enable employers and housing providers to make confident choices, reduce risk, and maintain compliance.
With offices in 26 locations and a staff of 4,000+ employees, First Advantage leverages leading technology and the industry’s largest global capabilities to complete background checks in 200+ countries and territories. If you’re looking for employee or tenant background check solutions that enable fast and reliable decision making, we’re your First Advantage.
For more detailed information on First Advantage products and services, visit fadv.com.
