B2C Account Manager

Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.

We currently have a diverse global team of 700 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. We are proud to be a BCorp.

Vestiaire Collective is looking for a B2C US Team Leader to join the Supply team in New York.

About the role 🖥️

• You will be part of the Supply team within the B2C division that is responsible for managing professional sellers on the platform and helping them grow their business. As US B2C Team Leader, you will drive business performance, develop the account manager team, and establish strategic vision for the B2C region's growth. You are entrepreneurial, a self-starter, comfortable both working independently and collaborating across teams. You are eager to dive headfirst into a fast-growing, global fashion tech business!

What you will do 👜

• Build and maintain strong network and relationship with local, regional and external stakeholders
• Develop and lead the team managing a portfolio of US pro-sellers and help them scale their business on VC's platform
• Define the strategic and business development roadmap in line with VC's market expansion plan
• Drive the B2C US business by monitoring performance and establishing strategic planning to reach commercial objectives
• Develop and expand the US B2C market with a strategic long-term plan
• Oversee project management structure and end-to-end services for our partners
• Directly manage commercial relationships with our top accounts
• Build and maintain strong networks and relationships with local, regional, and external stakeholders

Who you are ⭐

• You have at least 5 years of experience managing sales/account management teams within the e-commerce industry
• You have a strong interest in the pre-loved fashion market; good knowledge of the industry and its key players is a strong plus
• You are dynamic, highly detail-oriented, and organized with strong business acumen
• You are proactive and comfortable working in fast-paced and ever-changing environments
• You are customer-focused
• You are people-oriented, self-motivated, and able to motivate others
• You have excellent interpersonal, communication, and presentation skills
• You possess a start-up mindset – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude and the ability to work independently when required

What we offer 🎁

A meaningful job with an impact on the way people consume fashion and promote sustainability

The opportunity to do career-defining work in a fast-growing French-born scale up

The possibility to work as part of a globally diverse team with more than 50 nationalities 

Two days to help Project - reinforcing your activist journey and volunteer for an association

Significant investment in your learning and growth

Competitive compensation and benefits package

As full member of our entrepreneurial project, you will be eligible to free shares

Vestiaire Collective is an equal opportunities employer.