At Mr. Cooper Group, You Make the Dream Possible.
Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.
Join us and make the dream of home ownership possible!
Mr. Cooper is looking for an AVP, Data Analyst to join our Originations Marketing Team. The ideal candidate will have an immediate connection to Mr. Cooper’s core values: Challengers of Convention, Champions for our Customers, and Cheerleaders for our Team.
This candidate will enjoy a fast-paced financial services environment company with over 6 million customers. This leader must be a high-energy and action-focused driver of results and revenue with a deep understanding of mortgage product marketing.
The AVP, Data Analyst is responsible for the marketing database leadership and oversight of Mr. Cooper’s purchase originations initiatives. S/he must have the ability to extract insights from data and deliver any database project from beginning to end, including understanding business needs, training/validating models, and deploying AI/ML models to applications in a complex environment. In addition, the candidate must be able to use data from various sources to find new insights that help stakeholders understand mortgage originations complexities.
This role requires a deep understanding of large data sets and how to leverage data to solve business challenges. S/he will combine strategic vision and tactical expertise to identify opportunities and create innovative solutions, which will serve the lead generation goals of the business.
The ideal candidate keeps a sharp focus on customer retention. S/he will partner with marketing channel owners to plan and execute marketing strategies. This role requires a strategic thought leader who has the desire to roll up their sleeves and “do the work” in addition to leading a team of fellow experts. S/he will be expected to manage, inspire, and grow a high-performance team and will partner with various internal stakeholders beyond the marketing team to improve customer retention.
Primary day-to-day responsibilities:
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Improve the performance of existing automation and algorithms.
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Build and maintain end-to-end data pipelines.
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Communicate key analytical results to stakeholders.
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Allocate resources to deliver projects in a timely manner.
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Outstanding oral/written communication, with proven abilities in strategy.
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Highly self-motivated, personally accountable, and adaptive with an ability to drive timelines and manage competing agendas in an environment where process isn’t always refined.
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Direct responsibility for engaging, inspiring, and managing a team to drive toward high performance and daily accountability.
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Strong team leader, mentor, and collaborative partner.
Education/Training Required
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Master’s degree in Data Science, Machine Learning, Computer Science, or related field or equivalent professional experience.
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10+ years of experience in a quantitative field such as data science or statistical modeling using cloud computing services.
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Experience with statistical modeling techniques such as regression, support vector machines, and neural nets. Experience with natural language processing is a plus.
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Experience with deep learning algorithms such as convolutional neural networks and recurrent neural networks is a plus.
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Mortgage experience is a plus.
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Expertise with statistical modeling tool such as Python, R, AWS SageMaker, etc.
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Proficiency in any SQL is required.
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Prefer experience with cluster-computing framework, such as Hadoop or Spark.
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Hands-on Experience on analyzing and modeling large datasets.
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Excellent communication skills to “tell a story” that provides insight into the data.
Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V
Job Requisition ID:
023585
Job Category:
Marketing & Communications
Primary Location City:
Remote
Primary Location Region:
Connecticut
Primary Location Postal Code:
06101
Primary Location Country:
United States of America
Additional Posting Location(s):
Pay Range: $156,000.00 - $203,000.00
Top Skills
What We Do
With nearly 4 million customers, we are a proud leader in the home loan servicing industry. But are we content? No way. Every day we challenge convention and reimagine the home loan experience for the better. It’s what makes us who we are.
We’re Challengers of Convention
Challenging the status quo is in our DNA. We’re ditching the old ways and reimagining what homeownership should look like in the era of smart phones, Mars missions, and avocado toast.
We’re Champions for Our Customers
Giving homeowners the best experience possible is the reason we come to work. We believe in honesty, simplicity, and always having our customer’s back.
We’re Cheerleaders for Our Team
Transforming an industry takes a world-class team. Ours is over 9,000 Coopers strong. Creating a place where they love to work isn’t just an HR goal — it’s part of Mr. Cooper's mission.
We’re here to keep the dream of homeownership alive. That means throwing out the old ways and revolutionizing the way people sell, buy and own their homes using the latest technology and good old fashioned customer service.
At Mr. Cooper Mortgage we see a world where homeownership is less worrisome and more rewarding, where having a mortgage is no longer a burden but an opportunity, where homeowners feel 100% in control of their finances and future.
Is Mr. Cooper Mortgage your kind of place? If so, we can't wait to hear from you.
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