AVP Marketing Technology Strategy

Description and Requirements
AVP Marketing Technology Strategy
The Team You Will Join
Global Technology
On MetLife's Global Technology team, what you build here matters. We view our solutions through the eyes of the customers and are always striving to transform and simplify their experience. Whether your focus is keeping our customers' and employees' data and information safe, developing best-in-class-digital and cloud solutions, or leveraging data and analytics to transform customer insights into customer-first solutions - you make an impact for the customers we serve. We each play an integral role in bringing MetLife's purpose of building a more confident future to life. Sound like a team you'd like to work with? Join us !
The Opportunity
As part of the Global Marketing Technology organization, the AVP Marketing Technology Strategy is responsible for leading the business functions for the organization to drive business outcomes aligned to with Global Marketing & Communications and Global Technology & Operations strategies and policies.
This is an exciting , high-visibility opportunity to drive the multi-platform strategy and run the business of MarTech in a marketing transformation across the US and India in a fast-paced, matrixed environment.
Success in this role requires demonstrated leadership and collaboration to drive sound organization management in a transformational environment, excellent communication skills, and high tolerance for ambiguity . Leadership experience in technology and vendor strategy , execution, and governance in large, multi-line organizations . Business or technology organizational transformation is a plus .
Ability to collaborate and influence stakeholders across functional teams is required .
The AVP Marketing Technology Strategy is responsible for team performance management, vendor management, audit, compliance, and strategy planning and execution .
You'll collaborate closely with leaders in Global Marketing & Communications , Global Technology & Operations, and Lines of Business in an environment where every contribution is respected, and every perspective is heard.
How You'll Help Us Build a Confident Future (Key Responsibilities)

• Lead p rioritizing the organization's agenda and management to assure alignment with Global Brand & Marketing, Lines of Business, and Global Technology & Operations strategies.

• Oversee strategic planning and annual planning process

• Drive vendor portfolio and manages supplier strategy and compliance with Vendor Management Office

• Drive compliance and auditable standards and audit remediations

• Manage individual performance and talent development aligned to HR processes

• Develop and manage team performance measurement (OKRs) , oversee improvement spanning all delivery and operational functions .

• Partner with the Global Enterprise Platform leadership for financial management , Safe Agile Implementation

• Partner with lines of business , Global Technology Operations, and Global Brand and Marketing leadership and teams

• Manage communications and PR for MarTech , with a lens toward team brand-building

What You Need to Succeed (Required Qualifications)

• Domain experience in marketing and/or marketing technology

• Domain experience in technology & operations

• Team leadership and management experience in a matrixed, large organization

• Change management experience across people, process, and technology dimensions

• Experience with vendor management

• Experience with financial management of large budgets for CapEx and OpEx - development and operations

• Experience with strategic planning

• Experience with corporate annual planning

• Experience with Agile - prefer ably SAFE

• Demonstrated ability to influence stakeholders in a highly-matrixed and regulated organization

What Can Give You an Edge (Additional Skills)

• Bachelor's or m aster's degree in a related business or technology discipline.

• 2+ years experience with several following platforms: Adobe Experience Manager, Adobe Target, Adobe Analytics, Adobe Experience Platform (CDP), Adobe Campaign, Marketo, Medallia, Decibel, Sprinklr.

• Strong understanding of the Marketing Technology landscape with an ability to articulate and navigate the breadth of solutions and partners in this field.

• Demonstrated ability to work in a global environment with matrix organizational management.

• Excellen t c ommunicatio n and presentation skills , with the ability to articulate complex technology designs at all levels of the organization.

• Experience in technology transformations, either within global organizations or through start-up companies leading transformative shifts.

• Experience integrating marketing applications with other enterprise applications, as well as internal and external data sources.

• Exposure to user experience design and best practices .

• Start-up minded, with a lean towards action and test & learn practices.

The wage range for applicants for this position is [min to mid (or a different specific range, if applicable)]
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.