Create the future of e-health together with us by becoming a AR Caller / Follow Up Specialist (Accounts Receivable)
As one of the Best in KLAS RCM organizations in the industry we offer a full scope of RCM services as well as BPO services, our organization gives our team members the training and solutions to learn and grow across variety of technologies and processes. As an innovator and leader in the e-health services we offer unparalleled growth opportunities in the industry.
What you can expect from us:
- A safe digital application and a structured and streamlined onboarding process.
- An extensive group health and accidental insurance program.
- Our progressive transportation model allows you to choose: You can either receive a self-transport allowance, or we can pick you up and drop you off on your way from or to the office.
- Subsidized meal facility.
- Fun at Work: tons of engagement activities and entertaining games for everyone to participate.
- Various career growth opportunities as well as a lucrative merit increment policy in a work environment where we promote Diversity, Equity, and Inclusion.
- Best HR practices along with an open-door policy to ensure a very employee friendly environment.
- Ample scope of reward and recognitions along with perks like marriage gift hampers and gifts for birth of a child.
What you can do for us:
- Calling insurance companies in the US on behalf of our clients (doctors/physicians) and follow up on outstanding claims.
- According to predefined rules you will prioritize the pending claims (collectible vs. non-collectible.
- In preparation for each call, you will be investigating each case to understand the situation and being able to convince the claims company (payers) for payment of their outstanding claims.
- To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance
- In case collection cannot be made according to predefined rule sets, we ask you to discuss these cases with your immediate supervisor.
- You will be reviewing/meeting on a daily, weekly and monthly basis with regards to your targets.
Your Qualifications:
- At least 6 months of experience in US Healthcare Revenue Cycle Management process
- Willingness to work from the office and in night shift to work with payers and providers in the US.
- Strong written and verbal communication skills in English language.
- Basic computer skills including Microsoft Office.
- Analytical and problem-solving skills.
Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.
We create the future of e-health. Become part of a significant mission.
Top Skills
What We Do
CompuGroup Medical is a global e-health provider with a comprehensive portfolio of cutting-edge IT solutions for the healthcare industry. We connect doctors, hospitals, community health facilities, dentists, pharmacists, health insurers and other service providers to create an integrated network of all healthcare stakeholders. As a result, we can help these organizations improve efficiency, optimize care and increase patient satisfaction while also improving profitability.
Our market-leading solutions include everything from electronic health records to innovative practice management systems. These solutions are present in over 400,000 practices and healthcare organizations worldwide. We are also proud to maintain and sustain long-term relationships with our clients, many of whom have been using our products for decades. Our dedicated, knowledgeable team consistently delivers innovative products and services with the customer in mind, knowing that in addition to running an effective business, their main focus is to heal the patient. We share that same passion and it drives everything we do.
As an owner-led and publicly traded company, CGM uniquely combines the personal touch of a local business with the strength of a global entity. We are committed to meeting and exceeding our clients’ expectations, and our goal is to become the #1 choice for all healthcare providers in the United States – a position we have already achieved in many other countries around the world.
