Associate Site Reliability Engineer

As an Associate Site Reliability Engineer you will work closely with your teammates and with our engineering team to ensure unrivaled observability, availability, and performance of Tricentis SaaS Products.

As an Associate Site Reliability Engineer (SRE), you'll be the driving force of our user-facing services and production systems. We're seeking individuals with pragmatic operational skills and software craftsmanship, applying engineering principles, and operational discipline to elevate our operating environments and codebase to new heights.

At the core of your responsibilities, you'll specialize in systems such as operating systems, storage subsystems, observability and networking while implementing best practices for availability, reliability, and scalability. But that's just the beginning of your thrilling journey with us!

As a valuable member of our SRE team, you will 🚀

• Work alongside a more experienced SRE, who will not only be your onboarding buddy, but also your mentor – someone to rely on and to learn from long term.
• Support our cloud infrastructure operations and gain experience in scaling SaaS systems.
• Keep an eye on our monitoring systems to ensure our products are up and running.
• Use tools like Terraform, GitHub actions, and Kubernetes to manage our AWS or AZURE infrastructure.
• Help improve our operational processes, so that deployments, upgrades, and similar tasks will be as automated as possible.
• Collaborate with product engineers on a daily basis.
• Proactively identify opportunities to enhance system availability and performance by applying insights gained from monitoring and observation.
• In the future, be the first responder during emergencies and part of an on-call rotation, promptly addressing symptoms and conducting root cause analysis to implement corrective actions and prevent recurring issues.

Our Tech Stack 🌐

AZURE , AWS, Terraform, GitHub Actions, Kubernetes, DataDog, Prometheus, Grafana, Betterstack, Incident.io, Jira

Our Culture 🦄

We don't just preach our values; we embody them in everything we do. We are committed to creating an environment that empowers, supports, and includes individuals, where trust, transparency, creativity, curiosity, and continuous improvement thrive on a daily basis.

About You 🎯

• You have previous experience (1+ year/s) in Software Development/ DevOps / Cloudops.
• You are hungry to learn and to continuously grow.
• You are a collaborative team player, who works well with others.
• You are a self-starter, who is not afraid to dig deep and investigate to get to the root cause of an issue.
• You want to take responsibility for the work assigned to you and deliver.
• You have great communication skills in English.

Nice to have

• Basic knowledge of Terraform syntax and GitHub Actions configuration, including pipelines and job management using GitOps.
• Working knowledge of SaaS architecture concepts and designs.
• Basic knowledge of Kubernetes and willingness to gain hands-on experience.
• Ability to provision and set up metrics in DataDog, Prometheus and Grafana, along with managing alerts and silences.
• Experience with Linux operating system configuration, package management, and troubleshooting.
• Working experience with cloud environments like AWS, AZURE or GCP and provisioning infrastructure there
• University degree in computer science or related field

If you're ready to make a lasting impact as a Site Reliability Engineer and be at the forefront of revolutionizing Tricentis SaaS Products, don't miss this.

What you can look forward to:  

• Learning and career growth opportunities 
• Collaborative environment with industry-leading experts 
• 25 days of paid annual leave 
• 2 days of paid volunteering leave annually to support your local community 
• 3 paid sick days 
• Extended sick leave coverage 
• Employer-matched pension contribution up to 2% of your base salary 
• Edendred Cafeteria (including Multisport), CZK 1,300/month 
• Monthly meal allowance 
• Company-provided life and disability insurance 
• Flexible working schedule with no core hours 
• Hybrid work environment with home office allowance 
• Work from abroad for up to 20 days per year 
• Comprehensive training opportunities  
• Regular company events including professional development sessions, Hackathons, Meetups, Team celebrations, Sports activities, Social gatherings, Seasonal BBQs, Board game nights 
• Stable, well-established company 

Tricentis Core Values:

Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life.

Demonstrate Self-Awareness: Own your strengths and limitations.

Finish What We Start: Do what we say we are going to do.

Move Fast: Create momentum and efficiency.

Run Towards Change: Challenge the status quo.

Serve Our Customers & Communities: Create a positive experience with each interaction.

Solve Problems Together: We win or lose as one team.

Think Big & Believe: Set extraordinary goals and believe you can achieve them.

About Tricentis:

Tricentis is a software company officially founded in 2007, with primary focus on software quality assurance. Whether exploratory or automated, functional or performance, API or UI, as well as mainframes or custom applications or packaged applications, or cloud-native applications - our comprehensive suite of specialized Continuous Testing tools makes DevOps real by giving our clients the confidence to release on demand.

Tricentis has more than 1500 employees working in across over 20 global offices in US, EMEA, APAC serving over 2100 customers, and currently expanding our R&D centers to two new locations in the Czech Republic – Prague and Brno - Hybrid office environment.

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