Assistant Manager, Business Solutions (General Insurance)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role will provide business solutions to the stakeholders in terms of digitalization and process reviews, manage and review the user stories to ensure it aligns with departmental and companywide directions in terms of digital platforms, work closely with business users and technical teams to drive the results in balance of deliverables. Provide coordination and administrative support to accomplish department target and companywide KPI, especially those in relation to the use of technology, regulatory and compliance issues, as well as management reporting. Support with reinsurance management to ensure businesses with sufficient supports with reinsurance.

Job Responsibilities:

• Assist in planning, organizing, coordinating, monitoring and testing of any agreed projects and/or Information technology changes
• Participate in working group, prepare user requirements, construct test plans and test cases, review the test results, monitor the user acceptance test progress and ensure deliverables are fully tested before released to production. Managing the team to study the business and users’ requirements and coordinating with users, IT and vendor for system enhancements in an effective and efficient way
• Monitor and check the output and deliverables from any external service providers
• Assist in generating data, preparing data analysis & reports and drafting project proposals & correspondences
• Assist in promoting awareness of corporate governance standards. Prepare and update procedures manuals and/or training materials together with reinsurance management and work with group stakeholders for approval of treaty program

Job Requirements:

• University graduate in business administration / insurance or equivalent
• Over 7 years working experience, preferably in business analysis and project
• Good interpersonal and communication skills
• Self-motivated and able to meet tight deadline
• Ability to manage multiple tasks and responsibilities at same time
• Excellent project management, problem-solving and organizational skills
• Excellent command of both spoken and written English and Chinese
• Proficient in MS applications

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.