Assistant General Manager

Posted 16 Days Ago
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Jacksonville, FL
Senior level
Real Estate • Wearables
The Role
The Assistant General Manager oversees Distribution Center operations, ensuring effective management of receiving, storage, and shipping functions while driving productivity and customer satisfaction. They lead, develop staff, and analyze performance trends to improve efficiency and compliance, while also participating in hiring and employee relations.
Summary Generated by Built In

At SanMar, the work you do makes a difference.



What's the Short Version?

The Assistant General Manager contributes to the development and tactical execution of weekly and monthly Distribution Center (DC) strategic building objectives. This role drives all aspects of processes and operations including planning, organizing, and overseeing the receiving, storage, and shipping functions to ensure a smooth and consistent operation while effectively satisfying customer needs. The Assistant General Manager plans and directs DC activity to attain business objectives through cost reduction, productivity improvement, risk mitigation, and strategic compliance. They also hire, manage, and motivate assigned staff in the Distribution Center.

What Will You Be Doing?

  • Foster the growth and development of direct reports.
  • Work closely with supervisors and employees to improve work relationships, improve the employee experience, increase productivity, and improve retention.
  • Ensure the customer experience is maximized through the effective coordination of processes and operations throughout the various departments and functions.
  • Incorporate safety into daily work ethic, leadership team, and DC operations and processes.
  • Analyze business and performance trends and metrics to develop solutions, programs, and policies.
  • Monitor and evaluate effectiveness of DC operations and standardizes procedures to improve efficiency of operations.
  • Participate in recruiting efforts by conducting interviews and providing hiring recommendations.

What Are We Looking For?

  • Bachelor's Degree or equivalent work experience
  • 7-9 years Experience in a high-volume distribution environment
  • 4-6 years Experience leading and facilitating cross-functional teams.
  • 1-3 years Distribution center management experience is preferred
  • Ability to build strong, positive rapport with associates in a team environment; ability to lead through personal example that communicates integrity, core values, and consistency in decision-making
  • Strong interpersonal and negotiation skills
  • Strong attention to detail
  • Strong conflict management skills
  • Ability to manage difficult employee situations in a professional manner
  • Demonstrates flexibility and the ability to quickly adapt to change in the work environment
  • Demonstrates accuracy and thoroughness and monitors work to ensure quality
  • Excellent verbal and written communication skills
  • Able to work both independently and within a team
  • Demonstrated business literacy skills

What's Our Offer?

Bonus: You`ll be eligible for an annual discretionary bonus up to 15% of base salary.

Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 152 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.

Additional Benefits:

  • Comprehensive medical, dental, and vision benefits
  • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
  • Life insurance
  • Short/long-term disability coverage
  • Paid maternity/paternity leave
  • Pet insurance

What Should You Expect?

DC Office: While performing the duties of this job, the employee is constantly required to stand and walk. The employee may lift and/or move up to 30 pounds. The employee is frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions. The employee is frequently required to climb stairs, kneel/squat, bend and carry. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Basic literacy is required for operation of machines and necessary daily paperwork. Ability to work on computer and mobile phone for multiple hours; with frequent interruptions. Work environment is moderately noisy. The employee is occasionally required to work near conveyor systems. There is exposure to dust and changes in weather conditions. Work is performed under typical warehouse conditions. Potential hazards exist with regard to machinery such as forklifts, pallet jacks, mechanized systems, etc. Work environment is hectic and fast-paced. The employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.



Why Work at SanMar?

Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together.
Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement.
SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they’re a part of something special.
Here’s your chance to be a part of this story. If you’re ready to work in a place where your participation matters and your growth is a priority, we’re ready for you.


SanMar is an Equal Opportunity Employer

Whoever you are, wherever you’re from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar.
SanMar participates in E-Verify.

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The Company
HQ: Issaquah, WA
2,065 Employees
On-site Workplace
Year Founded: 1971

What We Do


SanMar’s success and growth can be attributed to one thing - outstanding employees who provide superior services and products to our customers. We promote a culture that recognizes the importance of a healthy work-life balance. Recognizing that happy and relaxed employees make better ambassadors for SanMar, we encourage initiative and participation by creating a casual environment that taps full employee potential.

Family owned since 1971, SanMar is an award-winning supplier of over 20 retail and private brands of imprintable apparel and accessories, including Port Authority, America’s No. 1 preferred private label. SanMar is the exclusive distributor of Nike Golf, Eddie Bauer®, OGIO® and New Era®. SanMar is based outside Seattle, WA, with eight national distribution centers.

We invest in your future with life-enhancing opportunities and benefits including:
• Competitive pay and bonuses
• Competitive benefits
• Company paid time off (PTO)
• Life insurance
• 401(k) plan with matching fund
• Flexible spending program
• Anniversary awards
• Discounts on brand name clothing
• Diverse and laid-back atmosphere
• One floating family holiday every year
• Monthly employee events
• Charitable giving of your choice
• Flexible schedules

We’re growing and encourage you to find out what over 4,000 employees call the “The SanMar Difference.” SanMar is currently accepting resumes for those who have the necessary skills.

SanMar is an Equal Opportunity Employer.

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