Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Security Implementation
Good to have skills : Fortinet FortiGate Firewall, Palo Alto Networks Firewalls, Zscaler Architecture
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations.

Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Implement network security solutions effectively.
- Monitor and maintain network security infrastructure.
- Troubleshoot and resolve network security issues.

Professional & Technical Skills:
-Must To Have Skills: Proficiency in Network Security Implementation.
-Must have strong knowledge: Deployment and management of Zscaler app connectors including underlying Azure connectivity and controls.
-Must have strong knowledge: Configuration of GRE Tunnels for remote sites ensuring minimum latency and maximum throughput to users accessing internet services via Zscaler internet access.
-Must have strong knowledge: Configuration of URL category for each service based on the requests, URL Policies, firewall policies, SSL Inspection policies for internal and public sites and services.
-Must have strong knowledge: Deploy, configure and test ZPA app connectors within (Azure) cloud.
-Must have strong knowledge: Maintenance of App connector versions, Client connector versions updated and free of any vulnerabilities.
-Must have strong knowledge: Deploy, configure, and test Application segment, Access policies and client forwarding policies, user and device Authentication.
-Must have strong knowledge: Creating GRE tunnels from remote site firewall to Zscaler public service edge allowing internet access through Zscaler tunnels for office users.
-Must have strong knowledge: Adhere to Zscaler Security Policies using Malware protection, Cloud App and URL control in ZIA.
- Strong understanding of network security principles.
- Knowledge of various network security protocols.
- Experience in implementing network security policies.
- Ability to conduct network security assessments.

Additional Information:
- The candidate should have a minimum of 5 years of experience in Network Security Implementation.
- This position is based at our Pune office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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