Accounts Receivable Specialist

Matillion is The Data Productivity Cloud.

We are on a mission to power the data productivity of our customers and the world, by helping teams get data business ready, faster. Our technology allows customers to load, transform, sync and orchestrate their data. 

We are looking for passionate, high-integrity individuals to help us scale up our growing business. Together, we can make a dent in the universe bigger than ourselves.

We have a fantastic new opportunity for an Accounts Receivable Specialist to join the team!

As an Accounts Receivable Specialist you'll be at the heart of our billing operations, managing and processing customer invoices, resolving billing issues, and ensuring compliance with company policies and industry standards. Your role will include preparing invoices in line with customer contracts, collaborating with other departments and maintaining up to date customer accounts.

We value in-person collaboration here at Matillion, therefore this role will ideally follow our hybrid work structure where Matillioners work 2 days a week in the Manchester office.

What you will be doing

• Prepare and issue accurate invoices to customers and clients.
• Respond promptly to customer inquiries regarding billing and provide clear explanations of charges and policies.
• Address and resolve any billing discrepancies or disputes with professionalism and efficiency.
• Raise credit notes when required to ensure accuracy in billing.
• Generate regular reports on billing activities, identifying trends and opportunities for process improvements.
• Collaborate with other departments to enhance billing operations.
• Ensure all billing activities comply with company policies and regulatory requirements.
• Maintain organised, up-to-date billing records and documentation.
• Stay informed on changes in billing regulations, ensuring your work is always aligned with industry best practices.
• Verify billing data, correct errors, and resolve discrepancies promptly.

What we are looking for

• Previous experience in an accounts receivable, billing, or related role.
• Experience using NetSuite (preferred) or similar accounting systems.
• Exceptional organisational skills, with very high attention to detail.
• Excellent written and verbal communication skills, with the ability to provide exceptional customer service.
• Ability to thrive in a dynamic environment, balancing multiple tasks and priorities with ease.

At Matillion, we are committed to providing compensation in line with market standards based on the role, job family, job level and country. This role’s estimated annual salaried pay range for this position is £24,000 - £36,000. The final salary will be based on your relevant skills, experience, and qualifications demonstrated in the hiring process.

Matillion has fostered a culture that is collaborative, fast-paced, ambitious, and transparent, and an environment where people genuinely care about their colleagues and communities. 

Our 6 core values guide how we work together and with our customers and partners. We operate a truly flexible and hybrid working culture that promotes work-life balance, and are proud to be able to offer the following benefits:

- Company Equity

- 30 days holiday + bank holidays

- 5 days paid volunteering leave

- Health insurance

- Life Insurance

- Pension

- Access to mental health support

More about Matillion

Thousands of enterprises including Cisco, DocuSign, Slack, and TUI trust Matillion technology to load, transform, sync, and orchestrate their data for a wide range of use cases from insights and operational analytics, to data science, machine learning, and AI. 

With over $300M raised from top Silicon Valley investors, we are on a mission to power the data productivity of our customers and the world.

We are passionate about doing things in a smart, considerate way. We’re honoured to be named a great place to work for several years running by multiple industry research firms. 

We are dual headquartered in Manchester, UK and Denver, Colorado.

We are keen to hear from prospective Matillioners, so even if you don’t feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you are interested in Matillion but don't see a suitable role, please email [email protected].

Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.