Accounts Receivable Analyst

Finance

Permanent

Job Description

SUMMARY

The Accounts Receivable Analyst provides analytical expertise in managing assigned customer portfolios in a Global Shared Service environment to ensure receivables are paid within terms of sale. Main duties will include fully managing accounts in assigned Accounts Receivable portfolio, issuing customer statements, spearheading collection efforts, and working with Sales team members to resolve Customers disputes. The person in this role works with the remote Shared Services Team to ensure that deductions are identified and resolved within timeframes established by the AR Supervisor. The Accounts Receivable Analyst works with the Customer and Sales team to minimize future deductions. The AR Analyst also will interface with both Customers and internal business partners daily.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform accounts receivable duties using the HighRadius collection tool with daily collaboration with the remote Share Services Team to help improve collections as well as minimize Electrolux exposure to unpaid receivables
• Analyze past due accounts daily. Follow up on collection efforts by promptly contacting customers via email, call, etc. regarding past due invoices, making payment arrangements and resolving any issues
• Identify any reason for non-payment and develop plans with Customer, Sales and/or AR Supervisor on best path to resolve
• Attend weekly aging review meeting with AR Supervisor and provide updated statuses and comments on all past due’s accounts/invoices
• Review orders on credit hold throughout the day and work thru all issues to ensure prudent and timely release of orders within assigned authority. Maintain close and consistent communication with AR Supervisor, Credit and Sales Department on any issues preventing release of orders
• Use problem solving skills to make appropriate recommendations for resolution of past due invoices, open deductions and disputed items based on research results and analytical skills
• Compile and organize documentation and reports as needed to support annual internal and external audits
• Pull supporting documentation that substantiates the outstanding balance including POD's, sales orders, PO's, invoice copies, email communication and provide to Customer as needed.
• Assist in areas outside of core responsibilities, including leading or participating in special projects  
• Create and process credits and adjustments as needed
• Professionally handle all customer and sales requests via telephone, instant messenger, and e-mail in a timely manner
• Assist with Month End Close as needed
• Identify and recommend improvement ideas and work through to resolution as appropriate
• Ability to work independently with limited supervision

KNOWLEDGE, SKILLS & CAPABILITIES REQUIRED

• Ability to manage large complex Customers in a Shared Service environment to ensure proper processing of deductions, receipt of timely payments and dispute resolutions
• Ability to pull and analyze data to resolve issues, generate presentations in MS Power Point and present findings to Sr. AR Leadership in a professional manner
• Ability to focus on tasks, particularly while battling deadlines
• Ability to work independently with limited supervision
• Collaborative skills

MINIMUM QUALIFICATIONS 

• Degree in Business, Finance, Accounting, or other business-related field is preferred along with 1 or more years of business experience
• Intermediate and/or advanced Excel skills to include experience utilizing V-Looks, H-Looks and Pivot tables
• Ability to multi-task, work under deadlines and prioritize
• Self-starter, able to take initiative, and desire for continuous learning
• Eye for detail, accuracy is imperative
• Independent and proactive worker, with ability to multi-task and problem solve effectively with minimal direction
• Unquestionable ethics and integrity