Account Manager

Company Description

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Reporting to our Account Director or Client Partner, you will play an important role within our client management team and beyond. You'll contribute to the daily running of some of our flagship UK accounts and lead the conversation about the value Jellyfish and our proprietary tools can bring in growing their business. As we're a full-service partner, these accounts could be creative, media or technology-leaning - an exciting opportunity to stretch your existing skillset and knowledge.

Being a part of Jellyfish not only allows you to grow your experience running digital first campaigns, but also offers a unique opportunity to develop skills in platform and technology via Jellyfish Training.

At Jellyfish we take technology seriously, and you will work with pioneering proprietary tooling such as Pencil Pro Generative AI, and our J+ suite of technology. We have an award-winning Creative and Experience team delivering content to some of the world's most respected brands and look to integrate the best of tech and creativity into all that we do.

Your primary responsibilities will include:

• Understand client goals and interpret them into agency action
• Support the team by independently implementing everyday fundamental tools (such as task management updates, meeting agendas/notes, Salesforce data and financial accuracy) for Client Management to the best standards
• Take execution ownership for a specific area of our work with a client such as serving as the main contact on a brand
• Support delivery of Response to Brief documents and Quarterly Business Reviews
• Understand Jellyfish best practices and products, and aim to improve the quality of service provided to our clients
• Coordinate across internal specialist teams autonomously to manage client needs and delivery

Qualifications

• 2+ years agency, client or platform experience
• Demonstrated expertise in task management, account leadership and project coordination
• Skills using the Google Suite are useful, but easily transferable from Micrtosoft (e.g. slides/sheets/docs etc)
• Familiarity working with paid and owned media channels including PPC, SEO, Social and Programmatic and basic understanding of the Google Tech Stack
• Adept at working with, and interpreting data from dashboards and other platforms

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary in addition to joining our discretionary annual bonus scheme.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

👪 Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

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