Account Manager

Posted 7 Days Ago
Be an Early Applicant
Arden Hills, MN
44K Annually
Entry level
Information Technology
The Role
The Account Manager will assist in billing, invoicing, job tracking, and ticket management, while generating reports and ensuring SLA and quality metrics are met for smaller accounts. The role requires effective communication, critical thinking, and the ability to coordinate efforts within teams to support various client needs.
Summary Generated by Built In

Come Work with Us!

Benefits Start on Day 1

Taylor Corporation is a dynamic, diversified company with big plans for the future ― and your career. We power our employees’ potential and strive to create opportunity and security for every member of the team. If you’re ready for something bigger ― more challenge, more variety, more pathways for professional growth ― we should talk. We’re passionate about our work, we believe there is always a better way, and we’re looking for people like you.

Ready to reach your potential? It’s time to look at Taylor.

Your Opportunity:

Venture Solutions, a Taylor Corporation company, is looking for an Account Manager to join the team in Arden Hills, MN!

Your Responsibilities:

  • Assist in billing and invoicing processes, ensuring accuracy and timelines in accordance with client agreements & help with resolving discrepancies.
  • Perform daily tasks such as job tracking & job reconciliation.
  • Execute and assist with manual on-site job ticket updates.
  • Generate and provide reports to clients or internal teams as required.
  • Monitor open tickets and assist in ticket management and resolution.
  • Provide client support to AM IIs and AM IIIs as needed.
  • Handle basic file reconciliation, including validating incoming files and monitoring processing to ensure accuracy.
  • Manage inventory by tracking, replenishing, and reporting on stock levels needed for upcoming client projects.
  • Processes pulls, holds, monitors & administer incidents (VINs) and simple change requests according to client needs using internal project management tools.  
  • Assist in pricing updates.
  • Ensure SLA & quality metrics are being met for smaller accounts.
  • Responsible for daily activities on smaller accounts.

You Must Have:

  • Effective communication skills with the ability to convey information in emails, project collaboration tools, reports & meetings.
  • Utilizing analytical and critical thinking skills, combined with problem-solving expertise, to identify inconsistencies and contribute to effective solutions.
  • Good Interpersonal skills with the ability to coordinate efforts within the team as well as other internal departments with a drive for learning and exploration.
  • Understand and manage one's own emotions, as well as recognizing and responding appropriately to the emotions of others.
  • Proven ability to perform efficiently under tight deadlines without compromising quality or standards.

The anticipated annual salary range for this position is $43,888 – 55,000.00. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employee.

 

Taylor is proud to now offer "DailyPay". With "DailyPay", you can get paid on your very first day. No more waiting for direct deposit or a paper check! https://www.dailypay.com/partners/taylorcorp/

About Taylor Corporation

https://www.youtube.com/watch?v=pdXOC8HM-NM

One of the largest graphics communications firms in North America, Taylor’s family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small.

Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world’s more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.

 

Venture Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.

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The Company
North Mankato, MN
6,589 Employees
On-site Workplace
Year Founded: 1975

What We Do

Taylor provides a diverse set of products, services and technologies to power the potential of the world’s leading brands. Using the latest printed and digital methods, we facilitate marketing communications of all types for businesses and consumers across a wide range of industries. You’ll see our solutions in your mailbox, your email inbox, in retail settings and on your mobile device.

Driven by Glen Taylor’s unwavering entrepreneurial spirit, Taylor Corporation has grown from a single small business in 1975 to one of the nation’s largest privately held companies today. What started as a humble printer of wedding invitations and business cards is now a highly diversified leader in the field of business communications. However, while Taylor's capabilities have changed dramatically in the last 45 years, our core purpose remains the same ― to create opportunity and security for our employees.

Taylor also continuously invests in technologies and production methods that enable us to shrink our environmental footprint. This commitment shows in the way we divert tons of waste to energy production, source responsibly harvested forest products and work to reduce our greenhouse gas emissions year over year. The result is a culture of sustainability that guides our decision making and ensures that we take the long-term view in everything we do

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