A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
About the Role
As an Account Manager, you will be responsible for ensuring long-term commercial success and customer satisfaction for ongoing Harman programs for your customers. You will ensure adherence to customer expectations and work closely with your customer counterpart(s) to maintain and grow the existing business with healthy commercials.
Your Team
No direct reports
What You Will Do
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Capture and propagate the commercial voice of customers for ongoing programs
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Manage commercial agreements and drive customer negotiation for awarded business (i.e., APR, CR, customer claims)
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Closely track customer satisfaction at all levels, and drive course corrections when required
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Drive to achieve commercial targets (revenue, EBIT, Cash Flow) for your customer programs
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Receive customer change requests and lead them through an internal approval process
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Drive continuity of awarded business through program extensions and follow-on programs
What You Need
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Bachelor’s Degree in Engineering or Bachelor’s Degree in Business Management
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5+ years of related sales experience with at least 2 years in Automotive
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Must have a thorough understanding of Automotive OEM’s organization and processes
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Thorough understanding of P&L statements, business cases and quotes/contracts with automotive OEMs
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Basic technical understanding of Automotive HW and SW systems
What is Nice to Have
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Master’s degree in Engineering or Business Management
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Experience working with the applicable customer/OEM
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Work experience at a Tier 1 supplier of products such as audio, infotainment, connectivity, and ADAS
What Makes You Eligible
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Be willing to travel up to 30%, domestic and international travel
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Be willing to work in the Novi, Michigan Office.
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Successfully complete a background investigation and drug screen as a condition of employment
What We Offer
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Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
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Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
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Extensive training opportunities through our own HARMAN University
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Competitive wellness benefits
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Tuition Reimbursement
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Access to HARMAN Campus Fitness Center and Cafeteria
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An inclusive and diverse work environment that fosters and encourages professional and personal development
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Salary Ranges:
USD 100,125 - USD 146,850
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Top Skills
What We Do
Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!
