Account Manager, Brand

Posted 13 Days Ago
Be an Early Applicant
Toronto, ON
Hybrid
Senior level
Digital Media • Marketing Tech • Social Media • Analytics
The Role
The Account Manager will act as the main contact for clients, manage multiple projects, and mentor junior staff. Responsibilities include building client relationships, executing communication plans, managing budgets, and ensuring quality deliverables while contributing to business growth.
Summary Generated by Built In

About The Role:


We are seeking a fearlessly creative Account Manager to join our Brand team. This role is responsible for acting as the day-to-day client contact, actively managing multiple projects and programs both strategically and from a budgetary standpoint. The Account Manager will play an active role in collaborating with the team and mentoring junior staff. 

Responsibilities:

  • Build relationships with third-party influencers and internal business partners to meet client needs.
  • Commit to continuous learning and improvement of leadership skills; set and pursue stretch goals.
  • Consistently produce high-quality internal and external communications content. 
  • Contribute to business growth through introducing clients to new capabilities, building a network of industry contacts, and participating in relevant professional organizations. 
  • Demonstrate tactical proficiency in media relations, including creating and driving both traditional and social media outreach plans. 
  • Oversee operational performance of accounts, ensuring quality work, deadline, and budget adherence. 
  • Play a role in creation of communications plans and goals; manage against them. 
  • Serve as daily client contact, acting as agency representative and addressing client issues thoughtfully and effectively. 
  • Supervise staff by motivating, coaching, consistently providing feedback, holding them accountable and conducting their reviews. 

Qualifications:

  • PR is your passion, and you have 5-6 years of experience in PR; agency experience strongly preferred. 
  • Developing and executing communications plans that help achieve client goals is something that you find motivating.
  • Energy is your middle name, you show initiative, and you operate effectively both independently and within a team. 
  • People comment on your leadership experience, and your ability to mentor and develop junior talent. 
  • Planning and executing events successfully is something that excites you. 
  • You demonstrate the ability to think strategically, creatively, and holistically about client programs. 
  • You have a desire to commit to the continuous learning and improvement of your leadership skills, and you want to set and pursue stretch goals. 
  • You have earned a Bachelor’s degree. 
  • You have proven success in building relationships with members of the media & industry influencers and in driving results for clients. 
  • You possess strong presentation skills and experience providing sound strategic counsel to clients and acting as day-to-day contact for clients. 
  • You possess the ability to manage account finances, including large projects within a budget. 

#LI-OS1 #LI-Hybrid


ABOUT US

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

 

ABOUT OUR BENEFITS 

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US. 


ABOUT US

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

 

ABOUT OUR BENEFITS

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with tuition assistance, life insurance and free access to a certified financial coach. And our unique Zeno Wellness program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.

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The Company
HQ: New York, NY
880 Employees
On-site Workplace
Year Founded: 1998

What We Do

Zeno Group is the fiercely independent and global integrated communications agency, born from PR.

We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our ‘Fearless Pursuit of the Unexpected,’ we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2022 PRWeek Global Agency of the Year, 2022 PRWeek U.S. Large Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America, 2021 PRovoke Global Creative Agency of the Year, 2021 PRovoke North American Agency of the Year, 2021 PRWeek Agency of the Year and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity.

Zeno is a DJE Holdings Company.

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