Account Director- Experiential Marketing

Posted 21 Days Ago
Be an Early Applicant
Chicago, IL
Senior level
News + Entertainment • Esports
The Role
The Account Director will lead and manage experiential marketing clients and campaigns, serving as the primary contact for clients, ensuring campaign success from RFP to post-event reporting. Responsibilities include client relationship management, supervising junior team members, budgeting, and business development tasks, all while fostering a positive team culture.
Summary Generated by Built In

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Position Summary:

The primary responsibilities of the Account Director, Experiential Marketing is to ensure the success of our client’s campaigns from initial RFP to post-event reporting. This position is the primary point of contact for our clients and requires experience with building and maintaining strong client relationships, as 80% of CMN business comes from repeat partnership and referrals. The Account Director is a mentor and coach to junior team members, fostering growth and expertise while driving a positive team culture encouraging collaboration, respect, and quality. This position will also contribute to Business Development efforts and growing CMN’s overall Experiential Marketing division.

Primary Job Responsibilities

  • Lead development and management of experiential marketing clients, brand campaigns, sponsorships, projects and events
  • Train, manage and supervise teams of 2-3 direct reports and larger temporary event staff
  • Lead and supervise assigned account team's day-to-day activities internal/external weekly updates on project development and management, client meeting preparation, etc.
  • Act as the main liaison between clients and internal departments, ensuring seamless communication and collaboration
  • Develop and maintain strong relationships with clients, understanding their needs and objectives to deliver tailored solutions and grow key accounts
  • Respond promptly to client inquiries, concerns, and requests, providing timely updates and resolutions
  • Lead Brand strategy and proposals in response to client briefs
  • Build and oversee budgets for client and CMN executive approvals
  • Oversee client spendings to ensure teams are staying within budget
  • Oversees all client invoicing and invoice tracking for assigned projects and client teams
  • Oversee client timelines through campaign life cycle to ensure team is accomplishing tasks
  • Track and analyze program performance against KPIs
  • Identify areas and proposes solutions for streamlining efficiencies in regard to processes between project teams, departments, etc.

Business Development Tasks

  • Identify opportunities for new business revenue and brand sponsors
  • Participate in RFP pitches
  • Develop marketing materials and proposals for new business opportunities

Requirements

  • A bachelor’s degree in communications or business OR at least 8+ years of related experience
  • Proven track record of successful client relationships and strategic account management
  • Experience developing business and sponsorship proposals
  • Must be proficient in Microsoft Excel, PowerPoint and the entire Microsoft Suite 
  • Exceptional verbal and written communication skills and a confident/assertive demeanor in relation to negotiations and professionalism 
  • Strong analytical and problem-solving skills 
  • Excellent and ongoing knowledge of the brands and current on brand trends 
  • Ability to work independently and with minimal supervision 
  • Proficient with office applications and apple devices 
  • Excellent organizational skills with proven ability to execute projects on time and within budget 
  • Comfortable working in high pressure environment with strict deadlines 
  • Available to travel 40-60% of the time with or without advance notice as required to meet client needs
  •  Available to extend hours and work weekends when needed to meet client needs and deliverables

Travel

  • 40-60% based on current assigned projects

Benefits

  • Medical 
  • Dental  
  • Vision 
  • Life Insurance  
  • STD/LTD 
  • PTO 
  • Paid Holidays 
  • 401k Retirement Plan 

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

Salary Range: $90,000-$110,000

Top Skills

Excel
Microsoft Powerpoint
Microsoft Suite
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The Company
Los Angeles, California
3,794 Employees
On-site Workplace
Year Founded: 1994

What We Do

From epic concerts to premier music festivals to heart-stopping sporting events, AEG has been giving the world reason to cheer for more than 20 years.

Headquartered in Los Angeles, CA, we are the world’s leading sports and live entertainment company and operate on five continents, entertaining over 160 million guests annually through our worldwide network of more than 300 venues, powerful sports franchises and music brands, integrated entertainment districts and global sponsorship activations.

We strive to form a perfect balance between creative excellence and business excellence and work diligently to build a diverse environment that celebrates inclusion and rewards collaboration and success.

Our accomplishments are born from a spirit of teamwork that enables us to deliver incredible events year after year. If you want to join a winning team where you will be challenged to up your game, AEG is the place for you.

AEG is proud to have earned a 100% score on the Human Rights Campaign’s 2019 Corporate Equality Index, a national benchmarking tool on corporate policies and practices pertinent to LGBTQ employees that awarded us the distinction of “Best Places to Work for LGBTQ Equality,” and to be a part of the AARP Employer Pledge Program, recognizing the skills and experience of all workers, regardless of age.

For more information about AEG, visit www.aegworldwide.com and follow us on Facebook, Twitter and Instagram at @aegworldwide to see the exciting experiences that you could be a part of

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